Lenka Klement

Experience

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  Accenture

  Oct 2006 - Aug 2007

  Cash collector for Sweden, Norway and Denmark

  Handling of received payments. Credit control. Order release. Daily contact with customers

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  MultiMind Bemanning AB

  Sept 2007 - Sept 2009

  Consultant at Procter & Gamble Sverige AB

  Hired as a consultant for Procter & Gamble Sverige AB, there I have over the years been able to try out a variety of tasks within the company. I worked as Customer Service Representative in the Swedish team, with own account management and responsibilities. Handling of orders and deliveries. Later I worked as Accounts Receivable clerk for Denmark and Finland. Handling of payments received from customers from these two countries. At the same time, I was part of finance Deduction project team, where we focused on clearing of accounts receivable accounts in cooperation with the Accounts Payable team. Show less

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  Procter & Gamble

  Jun 2008 - Jun 2012

  o Main contact/recruiter for job seekers and candidates with experience in a particular field (Oral-B, Salon Professional). o Main contact for external recruitment partners and for Universum.o Led our Campus teams and Campus team leaders quarterly meetings.o Supported recruiting activities on universities.o Responsible for the recruiting process from first contact with the candidates, scheduling the interviews, administrating tests.o Responsible for onboarding program for interns (25-30 persons per year) as well as New hires– led the program twice a year, with about 50 participants per session.o Responsible for harmonizing Wella´s recruiting processes into Procter & Gamble´s after fusion.o Led the implementation of the company´s new process for recruitment of sales reps.o Responsible for organizing, planning and developing in-house trainings for company employees in the Nordic region, working closely with both WE and Global educators. o Responsible for establishing cost-effective processes in other Nordic countries for training of local staff, which contributed to significant savings.o Responsible for the Nordic budget - monthly budget reconciliation and review of the budget. Control over the recruiting spendings. Show less

  • Talent Supply Specialist / Learning & Development Co-ordinator

    Nov 2010 - Jun 2012

  • Account Payable clerk for Denmark

    Jun 2008 - Nov 2010
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  National Instruments

  Feb 2013 - Sept 2017

  Responsible for the Swedish office.Primary contact for the employees with tasks including: Office tour – introduce new colleagues to the office, local rules, present to the departments, make sure they know whom to contact if any problems, make them feel welcome, create batches…etc. Take care of all new employees questions which their direct managers can not answer. Managing phone and car inquiries for the office. Event, trip and room bookings.Primary contact for vendors: Create and remain a good relationships through regular meetings and updates. Managing contracts, prices, negotiations. Primary contact for landlord : Agreement management – for both our office and parking slots.Among my other tasks is organizing and planning company´s parties and festivities, ordering office supplies, ingestion, making sure everything works as it should and if not making sure its taken care of.Led the work environment group as well as a group of colleagues working all together on office re-organization solutions as we grew in numbers of employees but did not have possibility to move to a bigger officeAs the Customer Education Support I was responsible for courses for our customers in Sweden and Norway, making sure the course manuals are ready, room and consumption are booked. Ensuring our customers do get certifications after the course completion. Also making sure the instructors do have everything ready. Show less o Order Management, order processing, primary phone covero Primary Customer contacto New contact/organization creationo Reception Managemento Service Management, Service contracts Managemento Service Contract renewal saleso Install Base updates & maintanance (software licence transfers) o Contract Database admino RMA Co-ordinator – repairs, calibrations, returnso Single Point Of Contact for Service Center in Hungaryo Technical Sales and Application Engineers supporto Customer Training/course administration and supporto Customer Certification admino Internal demo pool admino Recruiting co-ordinatoro Hotel and travel bookingo Office event plannerAchievements - 2014 – member of the European Single Sales Order Process project team, representing Northern European Region – together with colleagues from other European countries building one common European process for order managing. Show less

  • Office Facilities / Customer Education Support

    Oct 2016 - Sept 2017

  • Software Services Specialist

    Aug 2015 - Sept 2016

  • Customer Service Specialist

    Feb 2013 - Aug 2015
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  Scandinavian Service Partner Arlanda Airport

  Sept 2017 - Jul 2018

  Barista

  Barista responsibility, cashier, sales of goods at a coffee place.To work at Arlanda Airport gives me an opportunity to work among the travelers and be able to make their travels nicer by providing them a cup of a good coffe

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  Gustavia Office

  Aug 2018 - Jun 2022

  Office Manager

  Kontorsansvarig för kontorshotell i Gamla stan. Ansvarig för daglig verksamhet av huset, visningar av lediga kontor, hyresgästers välmående, konferens- och möteslokaler samt övernattningslägenheter. Kontakt med diverse leverantörer och hantverkare, Stockholms Stads kontor, data support..m.fl. Löpande bokföring – kund – och leverantörsreskontran. Ansvarig för hyresavier, hyres- och leverantörsavtal, omförhandlingar, uppföljningar och uppsägningar. Kvittering av nycklar och passerkort. Inköp av kontorsmaterial, skyltmaterial och teknik. Ansvarig för Airbnb gäster, betalningar för uthyrningar av lägenheter och bokföring av dessa. Ansvarig för tidsplanering av städfirma…mm. Show less

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  Fitness24Seven

  Sept 2021 - Sept 2022

  Group Training Instructor (GTI)

  Helping people to healthier lifestyle through leading a group training with focus on Core training.Les Mills Core .

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  Nordomatic

  Jun 2022 - now

  Office Manager

  Huvudansvar för HK Globen, reception, planera alla aktiviteter för båda kontoren och utbildningar för kollegor (HLR, Brandskydd)Huvudansvar för kontakt med hyresvärden, leverantörer, städbolag och alla firmor vi behöver hjälp från, ansvarig för processen från offerter till avtal.Ansvarig för konferensrummen och det tekniska (detta i samarbete med vår IT avd på distans)Ansvarig för bra arbetsmiljö. Alla flytt- och förbättringar på kontoretmm

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  Nordic Wellness

  Sept 2022 - Mar 2023

  Group Fitness Instructor

  Advanced instructor Les Mills Core 💕

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  SSIF

  Apr 2023 - now

  Group Fitness Instructor

  Advanced Instructor Les Mills Core 💕Certified Instructor Les Mills BodyPump 💥