
Marina Asaad
Callcenter Agent

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About me
Cutomer service representative at Banque Misr
Education

Fuculty of commerce English section helwan university accounting department
-Good Accounting and Finance
Experience

Xceed
Jun 2017 - Jun 2018Callcenter Agent
UPS
Jul 2018 - Mar 2020Package center associateHead for maadi branch . Handling customers and their shipments by backing it and tell them the duration to arrive.I also call customer to confirm them about their shipments arrival.

Banque Misr
Mar 2020 - nowSpecialist on helping customers to get loans and credit cards
Customer Service
Mar 2023 - nowBank Teller
Sept 2021 - Jan 2023Customer Service
Mar 2020 - Sept 2021
Licenses & Certifications
- View certificate

Get Funded to Grow Your Business
LinkedInJan 2024 - View certificate

Customer Service Foundations
LinkedInJan 2024 - View certificate

Customer Service: Handling Abusive Customers
LinkedInJan 2024 - View certificate

Creating Positive Conversations with Challenging Customers
LinkedInJan 2024 - View certificate

Personalizing Your Customer’s Buying Experience
LinkedInJan 2024 - View certificate

Personal Finance Concepts Everyone Should Know
LinkedInJan 2024 - View certificate

Serving Customers Using Social Media
LinkedInJan 2024 - View certificate

Customer Service: Problem-Solving and Troubleshooting
LinkedInJan 2024
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