Caleb Rodriguez

Experience

• 

  Bank of America

  Apr 2008 - Jan 2009

  Bank Teller

  • Outstanding interaction with clients, responsibly handle large amounts of money in excess of sixty thousand dollars on a regular basis, accurately complete company forms. Keep records of receipts/job activity, skillfully learn accountability computer program and handle customer complaints. Upsell clients on new products and negotiate business alternatives.

• 

  SafeGuard Casualty Insurance

  Feb 2009 - Jul 2011

  Customer Service Representative

  • Second to none customer service provider. Responsible for efficiently carrying out company procedures such as opening and closing, managing phone lines, overseeing company forms, handling clients face-to-face and working in teams to improve company efficiency. Known for mastering company software to efficiently and accurately improve response times. Very accustomed to web-based and Windows software programs to manage client accounts. • Responsible for overall performance of team while handling upwards of 70 calls per day. Used to working in a fast paced environment to meet deadlines. Run reports and manage workflow as well as meet management expectations of performance and efficiency. Show less

• 

  Sky Mart

  Jul 2011 - Mar 2018

  • Account Manager

    May 2015 - Mar 2018

  • Purchasing/Sourcing Rep.

    Jul 2011 - May 2015
• 

  City of Hialeah Municipal Government

  Mar 2018 - now

  Code Enforcement Officer II