Cy Hibsch

Experience

• 

  US Army

  May 2013 - Oct 2023

  Managed a network operations center covering Army assets across Europe and Africa. I developed and certified incident response plans, led technical teams through complex challenges, and provided regular updates to senior executives. My role emphasized effective communication, customer-centric solutions, and innovative program implementation. Planned and managed daily operations for 40 personnel. Developed and ran a certification program for 21 communications teams under newly established Army guidelines. Provided communications capabilities to a brigade combat team of over 2,500 people. Served as a direct advisor to executives in the planning and execution of all strategic communications across the organization. Supervised an enterprise help desk, implemented technological advancements for combat support, and maintained information security during a 10-month deployment. Supervised database utilization for target acquisition and maintained training programs for 80 personnel. Ensured accurate target data, sustained personnel certifications, and adherence to standard operating procedures. Oversaw the planning and management of basic training cohorts, facilitated organizational changes for increased equipment utilization, and maintained meticulous records for over 224 pieces of equipment. Contributed to the successful integration of over 700 Soldiers into the U.S. Army, fostering a focus on training and preparedness.

  • Signal Officer

    Sept 2020 - Oct 2023

  • Signal Troop Commander

    Apr 2019 - Aug 2020

  • Squadron S6

    Jan 2016 - Apr 2019

  • Field Artillery Officer

    Nov 2014 - Dec 2016

  • Battery Executive Officer

    May 2013 - Oct 2014
• 

  CrowdStrike

  Oct 2023 - now

  Technical Account Manager