Grace Davin

Experience

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  Country's Barbecue - Columbus

  Jul 2018 - Dec 2022

  To-Go Specialist

  - Tend to customers to ensure optimal satisfaction with their experience- Answer questions about products and upsell items- Promptly address customers concerns to mitigate any escalations- Package to-go orders to guarantee everything is accurately included

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  I Love Juice Bar, LLC

  Jul 2019 - Jul 2020

  Barista & Social Media Manager

  - Curate content and manage multiple social media platforms- Market products to customers- Manage card and cash transactions- Prepare and serve drinks and items in a swift manner

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  Sunday’s Day Spa

  Jul 2021 - Oct 2021

  Front Desk Receptionist
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  Columbus State University

  Jan 2022 - Dec 2022

  - Design and manage the college’s social media platforms, adjusting outreach tactics as needed to assure performance goals were reached- Design and create promotional materials (flyers, brochures, posters)- Develop tools and methods for market research- Collect and analyze data to identify student trends- Distribute marketing materials to target audiences- Organize marketing events Establish and nurture relationships with prospective and current students, families, and alumni at Columbus State University while developing personal skills including oral communication, team building, decision making skills, organizational skills, professionalism, and supervisory skills.

  • Marketing Intern | Turner College of Business & Technology

    Jan 2022 - Dec 2022

  • Columbus State University Ambassador

    Jan 2022 - Dec 2022
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  W.C. Bradley Co.

  Nov 2022 - now

  - Fully own and project manage monthly content calendars for three brands- Manage 150+ incoming assets each month for social media- Advocate for portfolio of brands and lead all community communications across all social channels- Partner with internal and external stakeholders to ensure social channels effectively communicate brand messages - Aid the execution of influencer campaigns across portfolio of brands, aiding in 60 million impressions & $200K+ in revenue- Quality assurance of all influencer content before & after go-live date, ensuring all assets align with brand identity and messaging- Increased Oklahoma Joe's social community by 29% in 2023- Increased Charbroil social community by 23% in 2023- Aided in the growth of Oklahoma Joe’s and Charbroil’s influencer roster by 200% in 2023- Develop & execute strategies to grow community and build connection to brand- Played pivotal role in the successful launch of Current Backyard’s organic social channels - Weekly and monthly reporting to track performance and share results against KPIs and competition - Synthesize trends, needs and desires of customers to internal teams by regularly sharing community insights Show less - Prepare & post organic social media activity across all platforms (TikTok, Instagram, Facebook, X, YouTube, Pinterest, LinkedIn)- Coordinate social content calendar, partnering with internal and external stakeholders to ensure holistic view- Support social monitoring efforts, including escalation to Customer Care Team as needed- Stay up to date on platform updates on both social media channels, social tools, and posting best practices- Stay up to date on the latest digital technology and social media trends- Complete regular competitive social media audits and report on findings- Basic HTML email coding within Emarsys- Community Management Show less

  • Associate Marketing Manager | Current Backyard

    Dec 2024 - now

  • Associate Social Marketing Manager | Charbroil, Oklahoma Joe’s, & Current Backyard

    Feb 2024 - Dec 2024

  • Social Media Coordinator | Charbroil & Oklahoma Joe’s

    Nov 2022 - Feb 2024