Iman Jafari

Experience

• 

  Sumsung after sale services

  Jan 2009 - Feb 2010

  Internship - Technician
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  Melec.ir , kaliboys.com

  Jan 2015 - Apr 2018

  Content Provider
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  Asiatech Co.

  May 2015 - Apr 2017

  Technical Support
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  Kitchen tech co

  Feb 2018 - Oct 2018

  Technician support

  responsible for contact foregin country and company ,get quotaion for spare parts , order spare part ,search for devices faults

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  HamrahVAS Company

  Oct 2018 - Oct 2020

  NOC Expert

  - Network Monitoring, Incident Management, Incident Diagnosis and Incident Resolution within SLA’s, OLA’s and KPI’s, ensuring that all incidents are investigated in a timely manner.- Provide regular updates to ticketing systems whilst progressing incidents through to resolution- Liaising and escalating with external suppliers and other MLL Telecom departments to ensure minimum disruption and downtime on the network.- Keep abreast with new network technology supported by the NOC- Manage and configure Veaam Backup - Working With some tools like : Fiddler, SoupUi, Grafana, Zabbix- Prepare Reports with Python libraries like : matplot, pandas - Automate some task with python and Bash Show less

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  همراه کسب و کارهای هوشمند (EBCOM)

  Oct 2020 - May 2022

  Network Operations Center Engineer

  - Use network tools to monitor core network and customer services- Proactively initiate incident management process - Perform diagnostics on all IP network and customer faults- Track the incident management of proactive and reactive issues through the Trouble Ticket system.- Management and Technical escalation of Trouble Tickets in line with process- Coordinate NOC activities with local Field Operations and Vendor/Supplier representatives to diagnose and fix faults across a pan-European network - Take the lead in daily NOC operations as well as in emergency outage, like devising a restoration plan in the event of a main outage on IP network - Work with version control tools like GIT.- Management for Linux operating environments Show less

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  Dotin

  Apr 2022 - May 2023

  DevOps Engineer

  - Containerization and orchestration (Docker, Kubernetes) - Infrastructure as Code (IaC) with tools like Ansible - Service mesh technologies (e.g., Istio) - Monitoring and alerting solutions (Prometheus, Grafana) - Log Management Tools like ELK Stack - Linux and Windows server administrationDevelop and Prepare infrastructure for Banking applications such as Mobile App or internet Bank (Pasargad Bank, Sepah Bank, Resalat Bank,..)Problem Solver:** I thrive in high-pressure situations and excel at identifying and resolving complex issues. My proactive approach to incident management, coupled with a focus on root cause analysis and preventive measures, contributes to sustained system reliability. Show less

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  Hamrahe Aval (MCI)

  May 2023 - now

  DevOps Engineer

  🚀 Proficient in a wide range of DevOps tools and technologies, including but not limited to: - Linux and Windows Server Administration - Continuous Integration/Continuous Deployment (CI/CD) pipelines - Containerization and orchestration (Docker, Kubernetes) - Infrastructure as Code (IaC) with tools like Ansible - Working With MongoDB and MariaDB Databases - Version control systems (Git)