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Antonio Schmidt

Antonio Schmidt

Customer Service

Followers of Antonio Schmidt68 followers
location of Antonio SchmidtDetroit Metropolitan Area

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  • Timeline

  • About me

    Service Desk Analyst

  • Education

    • Warren Mott High School

      2013 - 2017
      High School High school Diploma

    • Career Preparation Center

      2015 - 2017
      Information Technology

  • Experience

    • Jets Pizza

      Jun 2014 - Dec 2017
      Customer Service

      During high school, I gained valuable experience in the workforce by working at Jet's Pizza, where I developed essential skills in customer service and teamwork

    • Self-employed

      Jan 2015 - now
      Computer Assistance

      Computer Support Specialist and DIY PC BuilderDedicated Computer Support Specialist helping optimize computers, resolve tech issues, and enhance digital experiences. Proficient in diagnostics, software troubleshooting, OS reinstalls, email setup, printer connections, and experienced in custom PC building.Key Responsibilities: 1. Computer Diagnostics: Assessed and diagnosed issues for family and friends, providing effective solutions. 2. OS Reinstalls: Expertly performed OS reinstallation and configuration, ensuring optimal systems. 3. Software Troubleshooting: Addressed software issues, enhancing computer performance. 4. Email Setup: Assisted with email setup, configuration, and troubleshooting. 5. Printer Connections: Provided support for printer setup and document printing. 6. Virus and Malware Removal: Detected and removed security threats to safeguard systems. 7. Data Backup and Recovery: Implemented data backup solutions and aided data recovery. 8. Remote Assistance: Offered remote support to resolve issues and provide guidance. 9. Tech Advice: Provided technology-related advice to make informed decisions. 10. Custom PC Building: Designed and assembled custom computers tailored to specific needs.Skills: • Diagnostics and troubleshooting • OS installation and configuration • Software issue resolution • Email setup and troubleshooting • Printer setup and configuration • Virus and malware removal • Data backup and recovery • Remote assistance • Tech advice and recommendations • Custom PC building Show less

    • FCA Fiat Chrysler Automobiles

      Dec 2017 - Aug 2018
      Employee

      I enjoy working long shifts and have the ability to do so.Working 6 days a week 12 hours a day while maintaining quality.

    • Micro Center

      Aug 2018 - Oct 2019
      Customer Service Representative

    • CareTech Solutions

      Oct 2019 - Jan 2021
      Service Desk Analyst

  • Licenses & Certifications