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Spencer Bacon

Spencer Bacon

Forklift Operator

Followers of Spencer Bacon64 followers
location of Spencer BaconVancouver, Washington, United States

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  • Timeline

  • About me

    Senior Customer Success Systems Engineer @ Amplitude

  • Education

    • Clark College

      2015 - 2017
      Associate of Science - AS Computer Science

      Activities and Societies: Courses of Study • C programming • Java programming • Microprocessors • Data Structures

    • Washington State University Vancouver

      2017 - 2019
      Bachelor of Science - BS Computer Science

      Activities and Societies: Relevant Coursework: •Software Engineering • Computer Security • Mobile Application Development • Linux Systems Programming • Databases

  • Experience

    • KeHE Distributors

      Mar 2013 - Jun 2019
      Forklift Operator

    • Atos Syntel

      Jun 2019 - Feb 2020
      Associate Consultant - Programmer/Developer

      Design and build a scalable custom Salesforce application that the representatives would use for large customer. All quote parameters were acquired using external API and displayed in customized Aura components

    • ZoomInfo

      Feb 2020 - Apr 2023
      Salesforce Engineer

      Design, Develop and Maintain custom scalable meta-data driven Salesforce application for Onboarding new customers, scheduling training and integration meetings, and created touch patters for CSMs. Design and implement the transition for Salesforce into Gainsight. Built multi-platform processes using Gainsight connectors and external API.Design and build large complex processes in Salesforce flowAutomate complex Salesforce process that are powered through meta-data makingthem easy to update and changeBuild complex Gainsight process using Rules Engine and External APIUse Jira to collaborate in a multi-admin environment and follow SDLC via AgileMethodologiesProvide knowledge transfers and technical documentation on complex processesFollow internal process for sandbox to production deployment via Copado(Salesforce) and X-org (Gainsight) Show less

    • Amplitude

      Apr 2023 - now
      Senior Customer Success Systems Engineer

  • Licenses & Certifications

    • Salesforce Certified Associate

      Salesforce
      Jun 2023

    • Gainsight NXT Associate Administrator Certificate (Level 1)

      Gainsight
      May 2022
      View certificate certificate

    • Gainsight NXT Journey Orchestrator & Surveys Certificate (Level 2)

      Gainsight
      Dec 2022
      View certificate certificate

    • Salesforce Certified Administrator (SCA)

      Salesforce
      Sept 2020

    • Gainsight NXT Administrator Certification (Level 3)

      Gainsight
      Jun 2023
      View certificate certificate

    • Gainsight NXT Reports & Dashboards Certificate (Level 2)

      Gainsight
      Jan 2023
      View certificate certificate