Mohammed Adheed

Experience

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  METALFAB E&C

  Jan 2019 - Jun 2019

  Purchasing Officer and Inventory Control Intern

  • Designed and implemented a comprehensive warehouse management system , increasing resource efficiency by 30%, and managed procurement to ensure timely availability of materials.• Successfully negotiated and placed order for materials for a project with ADNOC, demonstrating strong negotiation and project management skills• Conducted research and procurement for high-value machinery worth CAD 500,000 and successfully negotiated material orders for a project with ADNOC.

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  BYJU'S

  Jan 2020 - Jun 2022

  *Built strong relationships by understanding needs and providing tailored solutions, leading to high customer satisfaction and repeat business.*Conducted detailed product presentations and effectively addressed queries to ensure customers maximized the benefits of their purchases.*Utilized Salesforce and Lead square to manage and track customer interactions, ensuring a seamless process from initial contact to ongoing support.*Worked with cross-functional teams to enhance the customer experience, incorporating feedback into product and service improvements.*Handled K3 and K10 students, 200+ accounts at a time Minder weergeven

  • Issue resolution specialist

    Dec 2021 - Jun 2022

  • Senior Customer Success Specialist

    Jan 2020 - Dec 2021
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  Walmart Canada

  Jan 2022 - Jun 2024

  Associate
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  KONE

  Sept 2022 - Dec 2022

  Project Associate

  * Analyzed market opportunities and contributed to sustainability initiatives, aligning with company goals* Researched: SDG’s Analysis China, Chinese Market Analysis, Client industry analysis* We came up with a innovative solution to integrate AI into elevators. * Made a video presentation explaining our concept and won best video.

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  District Stairs

  Jan 2023 - Nov 2024

  District Stairs specializes in selling flooring, tiles, countertops, pickets, and handrails. In addition, we provide comprehensive renovation contractor services to meet all your renovation needs.Responsibilities include: * In charge of the showroom/Store* Creating a pleasant customer experience* Handling customer accounts* Vendor management * Keep track of project timelines

  • Sales Associate

    Apr 2024 - Nov 2024

  • Sales Associate

    Jan 2023 - Apr 2024
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  Durham Region (The Regional Municipality of Durham)

  Jan 2024 - Apr 2024

  Risk Manager

  Project name: Durham Region City Studio Phase IV Project (Risk Manager) * Focused on revamping the customer experience to improve service delivery.* Conducted data analysis for survey results to identify key trends and actionable insights.* Created professional presentations to effectively communicate findings and recommendations to the client.