Anuj Kumar

Experience

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  Fierce Hound Media & Consulting Pvt. Ltd

  Feb 2014 - Nov 2015

  Sr. Associate - Client Servicing and Business Development

  Managing business development activities, Revenue generation, Market identification, Develop and manage strong consultative relationships with Clients.Understand analyze overall client need and requirement.Account management and client engagement on daily basisEnd to End coordination from client and technical team.Work with management to develop and implement business development strategy for a defined territory.Coordinate with management and clients to identify business development opportunities with existing and new clients. Work with the team to achieve short and long term revenue and profit growth. Update and maintain customer information database on regular basis. Participate in meetings to report business prospect and status updates to management and clients. Writing proposals, brochures and various other business informational letters. Travel to customer sites and tradeshows to promote company’s products and services.Establish strong customer relationship by providing accurate and timely information to customers regarding inquiries such as products, pricing, quotes and issues/concerns. Show less

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  Cross Section Interactive Pvt. Ltd.

  Nov 2015 - Feb 2019

  Customer Account Manager

  Operate as the lead point of contact for any and all matters specific to the assigned customer accounts.Project Management, Team Management, Motivates and guides assigned team members.Managing revenue generation from the existing client database, Build and maintain strong consultative, long-lasting relationships with clients.Requirement analysis with the customer and Prepare Requirement model, Use Case model/ User Stories for the stated requirements.Prepare wireframe model to capture UI and navigational model Ensure the timely and successful delivery of our solutions according to customer needs and objectives.Account management and client engagement on daily basis and end to end coordination between Client and technical team.Participate in meetings to report revenue generation status updates to management.Travel to customer sites to understand the exact requirement of the client.Analyze sales data and suggest the ideas to Increase the company’s sales profits.Support the project manager in the entire project development lifecycle; initiation, planning, implementation and closing.Act as a liaison between project management, project members and other stakeholders.Ensure best practices and standard approaches are implemented and adhered to.Monitor all the projects on 3 key parameters cost, time and quality.Review and approve the Functional test cases. Ensure they cover the customer requirements.Develop the complete project plans and associated communications documents.Develop and Estimate the resources requirement plan required to achieve project goals.Discussing the process related and IT applications related requirements with business users.Reviewing Requirement Document, Functional Specification Document, Test cases etc.Discussing the requirement with internal IT team & Application vendors.Coordinating and helping the business users in UAT.Provide recommendations on suggested scope changes to project owner / product managers / product owners. Show less

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  InnovationM

  Feb 2019 - Jul 2019

  Practice Lead

  Drive overall growth of the practice right from business development, talent development to delivering the solution for complex deals involving multiple Line of Business (LOB) and brands as part of RFI, RFP and formal deal processes..Hire passionate and right mix of talent and leaders and build a high-performance team for delivering the required solution. Identifying market needs, design campaigns, produce quality collateral and enable sales teams to drive new business opportunities. Ability to assess client’s environment, requirements, identify business opportunities and propose solutions.Ability to lead independently pre -sales stage during Information gathering, analysing the requirements of clients, crafting solutions and preparing proposal.Well versed with solution design methods, technical estimation, project & resource planning activities of new application implementation and maintenance projects.Work with business stakeholders and project managers to understand gaps in clients existing IT landscape and applications and recommend to-be solutions.Assist delivery teams during post -sales during recruiting right team members, issues resolution with clients, requirement clashes and stabilizing the projects.Own an annual revenue target for the practice. Work with the sales teams to drive revenue for the practice. Understand the market and organisational needs and develop, implement and ensure we have the right Service structure that provide best value of money End User.Lead business development activities, leveraging professional contacts for the benefit of the Company.Builds and develops relationships with technology partners. Show less

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  ESCALE SOLUTIONS

  Aug 2019 - May 2022

  Sr. BDM & Client Service Manager

  Managing business development activities, Revenue generation, Market identification, Develop and manage strong consultative relationships with Clients.Understand analyze overall client needs and requirements accordingly pitch the solutions.Work with management to develop and implement business development strategy for a defined territory to generate more leads and revenue.Update and maintain customer information database on regular basis. Travel to customer sites to discuss and understand client’s requirements accordingly Write proposals, agreements and various other business documents.Well versed with solution design methods, technical estimation, project & resource planning activities of new application implementation and maintenance projects.Work with business stakeholders and project managers to understand gaps in clients existing IT landscape and applications and recommend to-be solutions.Builds, develops and maintain relationships with technology partners.Reviewing project scopes and objectives prepared by Sales team & BA’s.Develop a detailed project plan for execution and ensure resource availability and allocation.Ensure that all projects are delivered on-time, within scope and within budget.Coordinate internal resources and third parties/vendors.Manage changes request in project scope, schedule and costs and update the sales/Accounts team.Report and escalate issues to management as needed.Create and maintain comprehensive project documentation and reports.Breaking the projects into tasks and sub tasks and assign to relevant team.Sets out timelines/schedules & present to the client. Show less

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  Max Life Insurance Company Limited

  Jan 2023 - now

  Project Delivery Manager

  Managing delivery processes and involve in planning project scope, milestone and timelines.Manage project budget and resources allocation as per the project deliverables/tasks.Ensure project should be always on track and delivered within the defined scope, timeline and budget.Identify and manage potential risks to the delivery, Highlight risks to concerned stakeholders also develop contingency plan to mitigate the risks.Communicate with stakeholders, team members & clients, to ensure that everyone is informed about the progress of the delivery.Develop deliveries plans and track progress and make adjustments as needed to keep the delivery on track.Provide motivation, guidance and support to team members and ensure that they have the skills and support they need to complete their tasks.Resolve requirement clashes issues with clients and stabilize the projects.Coordinate internal resources and third parties/vendors.Manage changes request in project scope, update timelines and budget accordingly.Maintain comprehensive project documentation and reports. Show less