Bikash Khadka

Experience

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  Woolworths Group

  Aug 2021 - Feb 2024

  Woolsworth Team Member

  •Provided personalized assistance to customers, offering tailored product recommendations, and ensuring a seamless shopping experience.•Maintained precision in fulfilling customer orders, ensuring accuracy and timeliness in delivery.•Engaged with customers to understand their needs and preferences, building rapport, and fostering long-term relationships.

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  WV Technologies

  Oct 2021 - Dec 2021

  IT Support and Hardware Technician

  •Coordinated seamless installation and adjustment of network services and components, ensuring uninterrupted operation for internal clients.•Executed software installations and hardware configurations, optimizing system performance, and resolving technical issues promptly.•Provided comprehensive technical support to end-users, troubleshooting hardware and software problems to minimize downtime and enhance productivity.•Coordinated seamless installation and adjustment of network services and components, ensuring uninterrupted operation for internal clients. Show less

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  DTC Care

  Sept 2023 - now

  Data Analyst

  •Lead the creation and use of a system to check data, making it 16% more accurate at DTC Care.•Manage how money was spent by using data analysis, cutting costs by 15% without lowering service quality.•Organize gathering and studying feedback at DTC Care, using sentiment analysis to improve care services.•Use advanced data analysis to plan activities that people like, making them feel more included and happier.•Design models to predict what people would need, helping to use resources better and make things run smoother at DTC Care. Show less