Deep Enrich
Fredy Badilla
Helpdesk Technician
196 followers
Alajuela, Costa Rica
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About me
Americas IT Manager
Education
Universidad Técnica Nacional
2020 - 2021Project Management
Universidad de Ciencias Empresariales UCEM
2010 - 2015Bachelor's degree Systems Engineering
Experience
Pipasa
Jan 2008 - May 2008Helpdesk TechnicianHelpdesk Technician
Expeditors
May 2008 - Apr 2022IT Department Management for Central America And Caribbean Region
Senior IT Specialist | Infrastructure Supervisor for Central America and Caribbean Region
Sept 2017 - Apr 2022IT Supervisor
May 2008 - Sept 2017
ATL Technology, LLC
Apr 2022 - nowAmericas IT ManagerAmericas IT Manager (Utah, Minnesota & Costa Rica sites), supporting also the global IT Infrastructure.
Licenses & Certifications
Softland ERP
SoftlandAug 2020
ITIL Foundation v3
CTE Global S.A
SQL Server Tuning
Linchpin People
Windows Server
Microsoft
Scrum Fundamentals Certified (SFC)
CertiProfJul 2020ISO 27001 Foundation - Information Security Certification
CertiProfAnalyzing and Visualizing Data with Microsoft Power BI
MicrosoftISO 27001 Lead Auditor - Information Security Certification Auditor
CertiProfSQL Server Admin
Microsoft
Kanban KIKF
Kanban InstituteNov 2020
Languages
- enEnglish
- spSpanish
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