Ajith Binon

Education

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  Hindustan University

  2019 - 2022

  BBA Aviation Management Aviation/Airway Management and Operations 8.2
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  University of Cambridge

  2021 - 2022

  Higher National Diploma AIRLINE CUSTOMER SERVICE Passed

  Activities and Societies: I have completed a Diploma Course in "Airline Customer Service" from the International Air Transport Association IATA/UFTAA FOUNDATION (DTTF) (DTTF) in 2021–2022. This diploma course will give me a well-rounded introduction to today’s airline customer service and help me to get a better understanding ofEffective communication and customer contact techniquesSummarize and set out the characteristics of the various social styles and cultural differences of airline customers.Describe new trends in customer service.

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  University of Cambridge

  2020 - 2021

  Higher National Diploma CARGO INTRODUCTORY COURSE Passed

  Activities and Societies: I have completed a Diploma Course in "CARGO INTRODUCTORY COURSE" from the International Air Transport Association IATA/UFTAA FOUNDATION (DTTF) (DTTF) in 2021–2022. This diploma course will give me a well-rounded introduction to today’s complex air cargo industry, helping me to get a better understanding of an airline, freight forwarder, or ground handling company. Then I learned about the key stakeholders in the air cargo supply chain, how they operate, and the skill sets I needed to stand out as a desirable candidate.