Stacy Connors

Experience

• 

  Cameron Mitchell Restaurants

  Mar 2001 - Jan 2008

  Server Trainer

  Created exceptional dining experiences for 250+ guests per week, generating $5K+ in weekly sales for large flagship restaurant of nationally renowned restaurant proprietor, Cameron Mitchell. Participated and implemented through leadership and training company culture. Utilized organizational communication skills, conflict resolution, implemented high service standards and developed team culture.

• 

  Ward and Connolly

  Jul 2005 - Mar 2006

  Office Assistant

  Independently contracted Office Assistant for executive level owner/manager of life insurance and estate planning firm with average client assets of $500K+ Created official business correspondence, produced sales presentation materials, conducted financial and marketing research and clerical tasks. Completed company-wide database project, filing system renovation of 500+ client members.

• 

  Billy Ireland Cartoon Library And Museum

  Jul 2007 - Dec 2008

  Student Assistant to Special Collections

  Handled and prepared rare, original art pieces for monthly museum exhibitions. Organized and catalogued museum donations and acquisitions for storage. Conducted research of art subject matter for proper cataloguing. Acted as museum liaison to guests, students, and researchers at library reception.

• 

  CBC Restaurant

  Sept 2008 - May 2011

  Server Trainer
• 

  Byrd Polar and Climate Research Center

  Sept 2008 - Dec 2008

  Communications Intern

  In my position as Communications Intern, I worked independently and collaboratively with my advisor, an Education Outreach Specialist for the Center to disseminate information about polar and alpine research to Elementary teachers and learners through Educational Resources website. Interviewed research scientists about field and laboratory studies for news releases, education outreach projects and website. Co-produced digital storytelling project about Peru ice-core drilling expedition.

• 

  Milestone 229

  Jun 2011 - May 2015

  Dining Room Manager

  Dining Room Manager of high-volume, high profile restaurant in major metropolitan area with average annual sales of $2.5 million. Managed 500+ weekly large group and guest reservations. Managed several large private events generating $50K+ in sales for the restaurant. Conducted annual employee training program for 50+ seasonal new hires, planned training development manuals and conducted annual reviews of year-round staff. Oversaw and created content for social media with 3K+ followers. Wrote monthly email newsletters with 10K+ subscribers. Monitored, updated and created website content to ensure accurate information. Contact person for annual community partnerships and business promotions. Represented restaurant group for Columbus Food & Wine Festival and Dine, Drink, Dress Charity events. Show less

• 

  Barnes and Noble Book Store

  Oct 2015 - Jan 2016

  Bookseller- Seasonal

  Proactive and friendly customer service agent in large, fast-paced bookstore environment. Assisted customers across multiple departments in music, children's, youth and adult literature categories. Ensured timely processing of entertainment and book product orders. Helped company store meet and exceed sales goals of special promotions and memberships.

• 

  Together & Company

  May 2016 - Jul 2020

  Event Supervisor

  Provide effective leadership to small and large staff groups to execute client events in fast-paced, diverse settings. Work independently and as part of large teams to ensure client and guest satisfaction. Collaborate with event team supervisors to conduct reviews of company policies and standard operating procedures for service improvements. Serve as a trainer and coach to new and existing employees.

• 

  Nestlé

  Apr 2021 - now

  Microbiology Laboratory Technician