Rita Fonseca

Experience

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  SpringEvents

  May 2013 - May 2014

  Events Promoter

  Brand Activation: Nescafé Dolce Gusto, Herdade do Rocim Wine104th Rotary International Convention: Rotary 2013

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  Global Media Group.

  Nov 2013 - Feb 2014

  Marketing Trainee
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  Zara Home. lda

  Apr 2014 - May 2014

  Shopkeeper
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  Chama Jovem

  Jun 2014 - Jul 2014

  Summer Camp Counselor
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  Promway - Promotions and Merchandising

  May 2015 - May 2015

  Sales Promoter

  Brand Activation: Somersby

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  Patrícia Paúl Eventos (Events and Brand Activation)

  Oct 2015 - Nov 2015

  Events Promoter

  Commercial promoter: Go-Wifi App

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  Conjunto de Saberes (Marketing and Human Resources)

  Oct 2015 - Oct 2015

  Sales/ Events Promoter

  Brand activation events: "Encontro com o Vinho e Sabores 2015"

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  Appimobile

  Feb 2016 - Jun 2016

  Commercial/ Account
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  MOMENT - Eventos que Marcam

  Feb 2016 - Mar 2016

  Promoter
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  Megafinalistas

  Jun 2016 - May 2017

  Community Manager

  - Managed social media content creation for Megafinalistas, strategizing and executing engaging posts across various platforms for the Sumol Snow Trip page.- Played a key role in the development of a micro-influencer platform while serving at Megafinalistas, contributing to the creation and implementation of an innovative platform aimed at leveraging influencer marketing strategies.

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  One Punch - Digital Creative Studio

  Feb 2017 - May 2017

  Community Manager

  - Developed and implemented social media plans, increasing follower engagement.- Monitored industry trends and competitor activities to identify opportunities for campaign optimization.- Employed social media analytics tools to monitor and analyze key performance indicators, facilitating informed decision-making and strategic optimization of digital campaigns.

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  IN THE PALACE International Short Film Festival

  May 2017 - Jul 2017

  Content Creator

  - Contributed content to the IN THE PALACE International Short Film Festival blog, offering unique perspectives and valuable information to its audience.

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  AXA

  Dec 2019 - Dec 2021

  Costumer Service Advisor

  - Expertly managed inbound and outbound calls, delivering outstanding customer service and addressing inquiries on car insurance policies and claims.- Demonstrated comprehensive product knowledge (Ageas, Seguro Directo, Ocidental and Millenium) to assist customers with policy terms, claims processing, and issue resolution.- Proficiently used CRM software to document interactions, update policy information, and ensure efficient call center operations.

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  HOW - House of Words

  Jan 2020 - Jun 2020

  Content Marketing Creator

  - Managed end-to-end digital campaigns for Revista Jardins and its partners including SEO optimization, content creation, brand content and social media advertising. - Conducted regular analytics assessments to measure campaign performance and provided actionable insights for continuous improvement. - Collaborated with cross-functional teams to ensure cohesive and integrated marketing efforts.

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  Blue Bolt Agency

  Feb 2022 - May 2022

  Marketing assistant - intern

  - Developed and optimized Google Ads campaigns for clients.- Conducted comprehensive analysis and optimization of advertising campaigns to enhance return on investment (ROI) and achieved strategic marketing objectives

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  Institute of Public Policy | Lisbon

  Mar 2023 - now

  Communications Manager

  - Managed the creation and distribution of weekly newsletters, resulting in a 15% increase in email open rates.- Coordinated press conferences and media events, resulting in 15 media mentions and increased media coverage.Developed and executed social media campaigns, resulting in a 30% increase in organic reach and engagement.- Performed diverse administrative duties with meticulous attention to detail, including data entry, scheduling appointments, and coordinating meetings with partners. Show less