Erica Celano

Erica Celano

Student Internship

Followers of Erica Celano305 followers
location of Erica CelanoGreater Varese Metropolitan Area

Connect with Erica Celano to Send Message

Connect

Connect with Erica Celano to Send Message

Connect
  • Timeline

  • About me

    Air China Cargo operations presso Air China Cargo aeroporto Milano Malpensa

  • Education

    • Sesef London

      2014 - 2014
      Master II livello Hotel Managemet
    • Sapienza Università di Roma

      2008 - 2012
      Laurea breve Lingue e civiltà Orientali 110 e lode/110
    • 南开大学

      2012 - 2013
  • Experience

    • Istituto F.Laparelli, plesso Pisacane

      Feb 2011 - Jun 2011
      Student Internship

      Tirocinio di alfabetizzazione Italiano L2

    • Star Ocean International Hotel

      Sept 2013 - Jan 2014
      Guest Relations Officer - Intern

      Management of the bookings by using the booking engine “West Soft”. Assigned to ensure VIP customer stay satisfaction at all times. Collecting guests’ ideas and suggestions to improve the level of front-office and house-keeping departments.

    • The Stay Club (Academy and Accommodation)

      Mar 2014 - Jul 2014
      Student Service Administrator - Chinese Students Liason

      Front Office Administrator, reporting directly to Sales and Marketing department on Chinese guests standard of comfort, creating material for Chinese advertising brochures and onsite leaflets.Reviewed the content and translations of the company's website, emails and enquires from potential Chinese guests, liaising with Shanghai and Beijing Stay Club offices.

    • Air China Cargo

      Sept 2014 - now

      In charge of supervising all operations related to the turn-around of company flights, including cargo and ramp side. Supervising loading/unloading operations, checking warehouse process (building up procedures, issuing correct cargo documentation).Keeping constant and effective communication with Weight & Balance Department colleagues located in Beijing Air China Headquarter, liaising with ramp agents as well as station control, Eurocontrol, Dispatch and baggage handling department.Ensure commodities and goods invoices are provided according to company policies. -Dangerous Goods trained.-ULD control trained. Show less Controlled space availability and shipment allocations on company flights.In charge of cargo bookings through Air China Accos booking system.Monitored all main import/export shipment tracing cases by reporting to the Chinese Headquarter in Beijing as well as Malpensa Airport Warehouse Tracing Department.Cooperating with Cargo Sales Manager and Accounting department in order to provide weekly CASS sales reports. Attention to Chinese customers care and liaison with Air China Cargo GSA.Administrative support to oversea Chinese colleagues in obtaining residence permits and Italian documents. Show less

      • Air China Cargo - Cargo Operations Supervisor

        Jan 2019 - now
      • Cargo reservations

        Sept 2014 - Dec 2018
  • Licenses & Certifications

    • HSK (Hanyu Shuiping Kaoshi) livello V

      Hanban
      Apr 2013
    • ECDL (European Computer Driving Licence)

      CEPIS (Council of European Professional Informatics Societies)
      Jan 2006