JUN ZENG

Experience

• 

  AWA Technology Services

  Jul 2011 - Nov 2013

  Logistics Planning

  Job responsibilities: PMO / Inventory Planning and Demand Forecasting / Process Optimization / QoS Mgt Achievements:Redesigned DC layout and optimized operational process reducing average order responding time by 30%.

• 

  Micron Technology

  Mar 2014 - May 2015

  Global Supply Management

  Job responsibilities:Product Owner / Global Supply Strategy PlanningAchievement: Managed multiple key products with excellent OPD performance (97%), and was trained to be the future leader for the Greater China region.

• 

  Dell Technologies

  Jun 2015 - Jan 2016

  Demand Supply Senior Analyst

  Job responsibilities: South America region consultant / Supply chain analysis and reportingAchievement:  Sponsor of Dell global supply chain events mgt project. Successfully improved order fulfilment rate by 8% in South America by initiating joint project.

• 

  Uber

  Jan 2016 - May 2017

  Operations and Logistics Manager

  Job responsibilities: Regional competition tracking lead / Service quality / Driver 0-1 Conversion / City launcherAchievement:  City level online drivers and daily trips numbers ranked No.1 globally; Co-designed national competition tracking system; Improved service quality reward & penalty policies, decreasing the weekly tickets by 25% Ran operations of 12 secondary cities and succeeded to improve our market share by 13%, winning the Uber Star Reward;

• 

  支付宝

  Jun 2017 - Oct 2019

  National Operations Strategy Advisor

  Key roles: Data operations / SME merchant operations / Offline users operations / Product operationsAchievement:  Key member of Alipay Payment QR and Hongbao QR projects, annual Super Ant rewards winners, making digital payment a lifestyle in China; Built data operation platforms from scratch, including AB test platform, budget burning ROI system and services agent portable workstation; Co-designed offline services agents payment scheme. 0-1 Built 2 merchant service products, and grew them to million level mini apps. 收起

• 

  蚂蚁集团

  Oct 2019 - Jun 2021

  Country Manger / Mini Program Business Owner

  Key roles: Merchants operations consultant / Mini program lead / India & Bangladesh partners mgtAchievement:  Helped Paytm optimize its offline payment network and payment scheme, cutting its cost by 30%; Assisted multiple JV wallets in the southeast and south Asia to create their digital payment strategies, helped with team building and led projects to fight the key battles. Co-designed Alipay’s mini program oversea strategies and products, succeeded to promote mini program standard and solution in south Asia markets, helped build the local mini program eco-systems. 收起

• 

  DeFang Tech

  Jul 2021 - now

  首席运营官 & 互联网业务副总裁 COO & VP of Technology and Online Business

  Job responsibilities: Online business and product owner / Supervising R&D / Overall in charge of daily operationsAchievement:  Bulit NFT marketplace from scratch and grew it to top 20 in China; Managed product, tech, operations and marketing, business development teams (40+ ppl) to have grown 200k users within one month; 2B: explored multiple NFT-based market solutions to empower traditional web2 companies, including hotels, toys, entertainment and resultants.  2P: Built Saas products and provided operations services to have helped 2 partners create the NFT products and grow 100k plus users. 收起

• 

  PalmPay

  Feb 2023 - now

  New Market Launching Manager

  Focusing on South Asia and South East Asia