Katelynn Kutiper

Experience

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  Lovely Bride

  Mar 2018 - Jul 2020

  Managed a team of part-time stylists and handle the daily communication with customers and designers. Led all problem resolution with customers and partners.Handled receiving, quality control checks, processing, and shipment of brides' gowns and store samples, kept the team up to date on changing product knowledge, and strategized on how to best assist brides for each appointment.Coordinated trunk shows with designers, including scheduling, arranging displays, and shipping while maintaining showroom cleanliness, organization, and display. Show less

  • Store Manager

    Feb 2019 - Jul 2020

  • Bridal Consultant

    Mar 2018 - Feb 2019
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  Feinberg & Waller, APC

  Aug 2020 - Oct 2021

  Effectively managed 25+ cases for a team of seven attorneys, ensuring timely court filings and efficient scheduling.Built strong relationships with clients, communicated regularly with opposing counsel, and worked directly with the Court.Demonstrated exceptional organizational skills in calendar management to support the effective execution of high-stakes legal proceedings. Provided clerical support and record-keeping to in-person and remote employees.Served as the initial point of contact for prospective clients seeking legal services in family law.Effectively communicated our firm's strengths and capabilities to convert potential leads into clients.

  • Legal Secretary

    Jan 2021 - Oct 2021

  • Administrative Assistant / Case Intake Manager

    Aug 2020 - Jan 2021
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  Darien Group

  Oct 2021 - Dec 2023

  Led day to day operations, managed PEO (Paychex), implemented successful process optimization and created a new approach to resource management. Efforts aimed at streamlining workflows and boosting team productivity through automation.Identified areas for improvement in workflows in order to develop procedures, resulting in the successful implementation of a client portal that drastically reduced client onboarding time.Directed Account Managers and ensured seamless communications and procedures between US management and EU creative teams. Show less • Developed and maintained strong relationships with high-priority clients, leading to successful long-term partnerships. Gather and implement all client feedback, oversee the subsequent revision process, and clearly maintain consistent and accurate project reporting to ensure all requests are in scope and properly tracked and billed.• Oversaw a small team of account managers, ensuring cross-functional collaboration and providing weekly reports on accounts and internal initiatives.• Proactively identified and solved challenges faced by account managers, implementing new processes for prevention and improvement. Show less

  • Office Manager

    Jan 2023 - Dec 2023

  • Senior Account Manager

    Oct 2021 - Dec 2022
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  Narrative

  Jan 2024 - now

  Office Manager

  Acts as point of contact and coordinator between four partners, employees, PEO (formerly TriNet, currently Vensure), and business managers, requiring an understanding of HR, health insurance, IT, accounting, and legal. Identifies problem areas in order to draft and execute new internal policies.Led the company’s PEO transition from TriNet to Vensure, including, but not limited to, the coordination of: transferring employee details, benefits enrollment & intermediate COBRA, payroll, time tracking, PTO and sick leave balances, 401(k) provider change, and more.Daily management of office spaces, including stocking kitchen and supplies, as liaison for building facilities in LA and NYC. Maintains office budget and expenses, organizing records accordingly, and reconciles monthly client list for accounting purposes.Interviews, onboards, and implements training of new administrative staff. Utilizes interpersonal skills and HR knowledge to address conflict and maintain positive employee relations.Utilizes an understanding of contracts when preparing client agreements and reviewing vendor contracts to ensure conditions are agreeable, negotiating terms as needed. Show less