Eleonor Dullaga

Experience

• 

  Coastal Concessions

  Aug 2012 - Jan 2015

  Back End Staff / Cashier

  Worked in a team of 8 to towards quality and efficiency, preparing doughnuts just in time to serve customers at BC Place and Rogers Arena.Happily welcomed customers and calmly distributed doughnuts during intermission rush.Counted and recorded inventory and cash sales.

• 

  Real Canadian Superstore

  Apr 2015 - Apr 2017

  Front End Cashier / Scan and Go Attendant

  • Delivered quality customer service with a positive, helpful attitude• Clearly communicated store prices and sales effectively to customers of alldifferent backgrounds• Directed customers towards their targeted items• Communicated with other departments in order to resolve any issues brought forth by the customer• Printed and organized end reports for the U-Scan machines during closing shifts• Patiently assisted customers with U-Scan technology

• 

  Simon Fraser University

  Apr 2017 - Mar 2020

  • Coordinated SFU campus tours by being the main point of contact for prospective students and scheduling tour guides in as needed• Organized and delivered group training presentations to ensure tour guides were equipped with up-to-date information on best practices• Debriefed with tour guides and provided feedback to promote self-growth and improve tours• Took part in the application screening, interview, reference checks, and hiring process for new student staff members• Created reports by analyzing tour data in order to provide management with an overview of our campus tour program• Worked with IT on the development and testing of a new tour-booking system and trained staff on new processes once system was implemented Show less

  • Student Information Assistant

    Jan 2018 - Mar 2020

  • Student Central Coordinator (Co-op)

    Apr 2017 - Dec 2017
• 

  Ritchie Bros.

  Mar 2019 - Dec 2020

  HRIS Intern/Assistant

  • Processed data into HR systems (Oracle), i.e. transfers, promotions, supervisory changes, contract end dates, employee record creation/termination, etc.• Ensured data accuracy by running regular audits. Followed up with other teams and managers when data was incomplete/incorrect• Ran and distributed data reports for different teams across the organization• Reviewed and updated documentation for internal processes• Assisted other HR functions as needed

• 

  Animal Logic

  Jan 2021 - Oct 2022

  • HR Administrator

    Jan 2022 - Oct 2022

  • HR Assistant

    Jan 2021 - Jan 2022
• 

  Netflix

  Oct 2022 - now

  • Employee Services Generalist

    Mar 2025 - now

  • HR Coordinator

    Jan 2024 - Mar 2025

  • HR Administrator

    Oct 2022 - Jan 2024