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Experience

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  Ugur B-As(UBA)construction Limited

  May 2011 - Jan 2012

  Quantity Surveyor
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  Lagos State Development and Property Corporation

  May 2016 - Jul 2022

  User Researcher

  I bridged diverse stakeholder needs in citizen-centric online platforms through user research, persona development, and UX enhancements. My efforts on the LSDPC platform led to a 16% user retention increase and a 20% estimated rise in mortgage applications, demonstrating the impact of a user-centred approach.

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  My Beauty Inn

  Aug 2020 - now

  Digital Designer

  Revamped Beauty Inn's website for heightened user engagement and satisfaction by aligning the interface with customer experience. Through collaborative efforts, created targeted user personas, visuals, and social media content, contributing to a more impactful online presence and successful fulfilment of business goals.

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  Carrick Tech.co

  Sept 2022 - now

  User Experience Researcher

  Successfully spearheaded participant recruitment efforts emphasising diversity and inclusivity, conducted user testing to evaluate design effectiveness, applied qualitative and quantitative research methods including A/B testing, resulting in streamlined design iterations by 20% and development of user personas leading to a 6% increase in checkout completion and 4% reduction in cart abandonment, while actively contributing to design reviews to enhance usability and visual consistency across projects. Show less