Aditya Kumar Singh

Experience

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  Axis Bank

  May 2018 - May 2018

  Former Intern
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  HDFC Bank

  Dec 2019 - Jan 2020

  Business Trainee
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  Kapira Enterprises

  Feb 2020 - Feb 2021

  Sales Manager
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  Raymond Limited

  Mar 2021 - Jun 2021

  Retail Management Intern
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  ICICI Prudential Life Insurance Company Limited

  Aug 2021 - Nov 2021

  Deputy Manager
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  Inditex

  Dec 2021 - Feb 2022

  Retail Management Intern
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  Paytm

  Feb 2022 - Nov 2023

  Associate

  Customer Support: Respond to customer inquiries, concerns, and requests related to motor insurance policies, claims, billing, and coverage options.Policy Information: Provide policyholders with detailed information about their insurance coverage, including policy terms, conditions, and limitations.Claims Assistance: Assist policyholders in filing insurance claims, guide them through the claims process, and provide updates on the status of their claims.Billing and Payments: Handle billing inquiries, process payments, and assist clients with any payment-related issues.Policy Changes: Help policyholders make updates or changes to their motor insurance policies, including coverage adjustments and policy endorsements.Renewals: Contact policyholders to discuss policy renewals, inform them of any changes, and offer options for extending or modifying their coverage.Complaint Resolution: Address and resolve customer complaints and concerns effectively, ensuring customer satisfaction.Documentation: Maintain accurate and organized customer records, ensuring all interactions and transactions are properly documented.Product Knowledge: Stay informed about current motor insurance policies, industry trends, and regulatory changes to provide informed assistance to customers. Show less

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  Bihar State Food & Civil Supplies

  Feb 2024 - now

  Assistant Manager