Faiyaz Rushd

Experience

• 

  WTW

  Jul 1998 - Mar 2006

  Senior Consultant

  Directed teams in managing and enhancing company’s Business Intelligence service offering. Facilitated focus groups with internal users and external clients to define and implement advanced self-service management and administrative analytics solutions. This included researching, recommending and facilitating the introduction of new technologies, processes and standards related to a Business Intelligence platform that supported challenging Call Center, Health and Welfare, and Pension administration operations. Responsibilities included:- Establishing, deploying and managing a reporting portal regarded as one of the best in the Benefits Administration Industry for supporting the value proposition of informed administration.- Credited with introducing effective reporting technologies and practices to position organization for rapid growth, while providing the flexibility to extend products and services to internal users and customers.- Acknowledged for exceptional ability to partner with diverse clients and technical teams in planning, integrating and executing multiple projects on-time and within budget.- Recognized for directing the implementation of a reporting service offering for forty clients.- Developed revenue generating custom solutions for clients on an as needed basis.- Defined pricing strategies for client’s standard and custom reporting solutions.- Collaborated on responses to RFPs.- Defined, developed, implemented and maintained a cross client metric reporting process used to measure performance against service level agreements. The Report was integral in delivering current and historical performance trends for each account in the Business Process Outsourcing line of business. Result: Delivered reports that improved monitoring and contributed to increasing service levels over time by several percentage points. The improvements in the service levels led to savings as a result of a reduction in penalties. Show less

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  VWR, part of Avantor

  Mar 2006 - Feb 2007

  Director, Human Resources Information Systems

  Executed and led the express implementation of an enterprise version of an HRIS platform, ADP Enterprise IV, to handle basic Human Resources, Benefits and Payroll transactions. The role included the tasks outlined below.- Managing the budget for the implementation as well as all other Project Management aspects.- Leading the development of process flows related to "Hire to Retire" events. These process flows and instructions became the new Standard Operating Procedures for handling many human resources transactions.- Leading the collection and standardization of data from the legacy platforms to support initial conversion requirements.- Developing and supervising the execution of test plans.- Establishing a centralized group to handle data entry and reporting requirements.- Leading the conversion of existing reports as well as collecting the specifications for new ones.- Organizing and conducting end-user training.- Developing and executing the communication plan around the release of the new platform.- Preparing for the Fall 2006 Annual Enrollment initiative. Activities around this initiative included: - Updating plan changes in the system. - Producing test versions of confirmation statements. - Developing realistic HRIS goals and budget for the following year.Additional responsibilities included- Working with vendors to determine an overall project schedule and budget to deliver Manager and Employee Self Service as well as an automated rules based benefits enrollment engine. Show less

• 

  IBM

  Apr 2007 - Sept 2017

  Senior Managing Consultant

  Assisting with HR Outsourcing and Transformational activities as well as developing related Business Intelligence Strategies.

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  EY

  Sept 2017 - now

  Leading HR Transformation and Improvement initiatives. Responsibilities involve:- Gathering requirements, facilitating workshops and conducting interviews to define HR Processes and User Segmentation. Many projects have included international experience in defining global and local processes.- Conducting feasibility studies related to HR Process Re-engineering and Outsourcing.- Leading the development and implementation of business intelligence strategies for global Business Transformation Outsourcing projects related to Human Resource Management.- Developing HR analytics that can improve management of Contact Center/Shared Services activities.- Defining and leading testing strategies and activities.- Developing shared service models related to HR functions.- Assist with sales activities including responding to RFIs and RFPs. Show less

  • Managing Director

    Jul 2023 - now

  • Senior Manager Advisory Services

    Sept 2017 - Jul 2023