Craig H.

Experience

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  RJ Reynolds

  Jul 2010 - Jul 2017

  Territory Manager- Trade Marketing

  • Forecasted profits, set sales goals, and crafted client-specific business plans and marketing strategies to enhance partnerships.• Analyzed retail operations and delivered persuasive presentations to influence client decisions and boost sales revenue.• Achieved a 30% year-over-year market share growth by elevating brand awareness and fostering stronger client and supplier relationships.

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  KT&G USA

  Jul 2017 - Jun 2018

  Account Manager

  -I Built and strengthened professional relationships with clients to meet sales targets, improve business profitability, and enhance market growth by optimizing product visibility. -Achieved territory-wide sales growth of more than 40% with strategic marketing programs along with superb presenting and closing abilities. -Led account operations such as prospecting, networking, and negotiating while expanding the business into retail channels, including wholesalers and distributors. Show less

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  National Tobacco Co., L.P.

  Jul 2018 - May 2019

  Territory Sales Manager

  -Identified and secured new retail sales opportunities to enhance the company’s sales resources and growth potential. Managed effective sales calls to improve product visibility, availability, and adult consumer engagement at retail. -Increased sales and improved distribution by overseeing wholesale activities and identifying key chain accounts.-I achieved a 30% year-over-year increase in the market share of the company’s brand portfolio.

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  CarMax

  May 2019 - Aug 2020

  Customer Experience Consultant

  • Addressed customer inquiries promptly, ensuring resolution of concerns and fostering loyalty throughout the purchase process.• Assessed individual customer needs to provide tailored vehicle recommendations, enhancing the personalization of the buying experience.• Facilitated a seamless transition from online interest to in-store purchase, maintaining high customer service and satisfaction standards.

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  UniFirst Corporation

  Aug 2020 - Jul 2021

  Customer Development Representative

  • Cultivated relationships with existing clients to enhance organic growth and profitability through the sale of additional products and services.• Collaborated with the Customer Service team to strategize and expand market share.• Consistently met activity goals by conducting 80 client engagements weekly, including facility needs analyses, presentations, and closing sales.

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  General Motors

  Jul 2021 - now

  • Cultivates and maintains strong relationships with dealership clients to align sales and service goals with company objectives.• Manages feedback and guidance efforts for 18 Buick & GMC dealers to enhance profitability and market share.• Coordinates a District-Specific Product Tour for the Buick Envista, contributing to brand engagement and awareness.• Holds a consistent top ranking in Dealer Order Submission Process (DOSP) Gains for both GMC and Buickbrands.• Facilitates new product launches, ensuring effective marketing and advertising strategies are in place for brand consistency and market penetration.• Directs dealership personnel training programs, ensuring compliance with company training standards and aiding in inventory management.• Analyzes local market trends and competitive activities to uncover sales opportunities and develop strategic business advice for dealerships.• Implements initiatives to boost dealership profitability, focusing on customer retention and business strategy optimization.• Advises dealers on best practices and strategies to navigate competitive markets and achieve sales growth. Show less

  • District Sales Manager - Buick/GMC Division

    Jan 2023 - now

  • District Sales Manager - Chevrolet Division

    Feb 2022 - Dec 2022

  • District Sales Manager In Training

    Jul 2021 - Jan 2022