
SUSHIL KR. SHARMA
ACADEMIC PROJECT EXECUTED

Connect with SUSHIL KR. SHARMA to Send Message
Connect
Connect with SUSHIL KR. SHARMA to Send Message
ConnectTimeline
Skills
Customer relationsItilTeam managementIt service managementBusiness analysisTelecommunicationsHuman resourcesCustomer serviceCrmManagementBusiness developmentLeadershipTrainingProject planningVendor managementCustomer satisfactionBudgetsBusiness planningStrategyConsultingPrometric centerCustomer relationship managementAbout me
Excellent working knowledge of Online free classified ads with different key words. Build healthy relationship with HR’s of IT companies in NCR for Corporate Trainings. Doing cold calls to the clients for maintain healthy relationships with the clients. Established thorough correspondence through electronic modes of Communication. Monitoring daily operations, reviewing weekly productivity and quality of the unit with expected standards and SLA. Identifying prospective clients, generating business from new accounts & developing them to achieve consistent profitability by doing E advertising and postings on different websites. Building and maintaining healthy business relations with major clientele, ensuring maximum customer satisfaction by achieving delivery & quality norms.
Education

Delhi University
2007 - 2009B Com, MBA ManagementStudied Commerce

Delhi University
2007 - 2009Bcom ManagementActivities and Societies: Took Participate in Debates, Sports and cultural programmes B Com
Experience

Qlogy
Jun 2009 - Dec 2009ACADEMIC PROJECT EXECUTEDin Quickwin groups a Premier IT consulting company as a Business Operation Manager for Delhi /NCR region since December 2009. Worked in Qlogy Management Services Pvt. Ltd. as a Business Development Executive for Delhi/NCR region; Participated in ITIL V3 Training organised by Quickwin Groups at Delhi.Summer Project: Title : The Market of Brand Image & Equity of Woodland" from 21 May to 21 July 2008.Organization : Aero Club (Wood Land) New DelhiDuration : 8 Weeks. Show less

QLogy Management Services
Aug 2009 - Dec 2009BDE
Quickwin groups
Dec 2009 - nowSynopsis : To Know about the Brand Image and Equity Of Wood land : Collecting information about the need, want and desire of prospects about Tastes and Requirement. Suggest the customer with best products. : Successfully converted my maximum leads in business. : Direct interaction with customers, Dealers : Got habitual with hectic working schedule.Achievement : Achieved the target before the deadline. : Met more than 100 customers personally Show less Interfacing with clients for mapping requirements and delivering need based solutions so as to achieve the total customer satisfaction and revenue targets. Maintaining excellent relations with clients to augment avenues for additional business. Implementing goals / short term and long term budgets and developing business plans for the achievement of these goals. Identifying prospective clients, generating business from new accounts & developing them to achieve consistent profitability by doing E advertising and postings on different websites. Building and maintaining healthy business relations with major clientele, ensuring maximum customer satisfaction by achieving delivery & quality norms.Key responsibilities handled-Assessing Needs of training through basis job analysis, appraisal schemes and consulting with human resources departments-accordingly preparing training calendar on monthly and yearly-Taking weekly workshops on various concepts to make employees aware of new techniques in their respective fields-Also providing cross functional knowledge so that it helps in better working of organization and departments-Managing the training budget as returns through the programme is important-To prepare content of training with different department heads to cover all aspects needed during training-To Assess individual as well as and the overall training programme-Managing ongoing development process for the staff after their appraisal process-Devising a training strategy for the organization-Designing career development for all positions which helps in succession planning-Preparing reports of the programme and submitting to top management and making sure that the implementation of the concepts taught are made in the organisation Show less
Research Analyst
Dec 2010 - nowBusiness Operation Manager
Dec 2009 - now

IT Education
Dec 2016 - nowIT-Education is established at Delhi, has been providing IT SECURITY services all over India. Our Organization is well-recognized due to our standard consulting & providing staffing services (for both small and large businesses), as well as training candidates. We have a world-class corporate training centre
Directot at IT Education Group
Dec 2016 - nowBusiness Process Owner
Dec 2016 - now
Licenses & Certifications

Diploma In Computer technologies

ITIL V 3 Certification
Exin
AWS Certified Solutions Architect
AmazonMar 2025
Volunteer Experience
BDE
Issued by Qlogy on Nov 2011
Associated with SUSHIL KR. SHARMA
Recommendations

Valerio capannolo mba,pmp®
Program ManagerRome, Latium, Italy
Srinivasa rao somarouthu, pmp
Vice President | Proficient in Launching & Leading Large Program Delivery and Operations.Hyderabad, Telangana, India
Carolien rook
Projectleider | Projectmanager bij de BelastingdienstZwolle, Overijssel, Nederland
Syed firaz
Administrative Secretary of SPE-UTM SC | 2nd Year Petroleum Engineering Student | Human Resources at...Johor Bahru, Johor, Malaysia
Phuong linh phung
Project Manager | PMI-ACP® | TOPIK 6 | IELTS 8.5Seoul, South Korea
Cecilia gonzález cuadrado
Prevención de Fraudes y Lavado de Dinero en OCAMontevideo, Montevideo, Uruguay
Lillie campbell
Technical Team Leader | MBA Candidate | Certified Scrum Master | Data Analytics EvangelistCharleston, South Carolina, United States
Veerakumar rengaraj
Problem Solving| Quality Assurance |IATF 16949 |Warranty Management|Customer Quality | Process & Pro...Puducherry, India
Sudhir rao
Associate Program DirectorMumbai, Maharashtra, India
Anil kumar reddy bali reddy
Student at University of the PacificSan Jose, California, United States
Mohammad imran
Information Technology Manager at Bafarat Industrial GroupJeddah, Makkah, Saudi Arabia
Atul joshi
Chief General Manager Quality and Legal Compliances Patanjali Ayurved LtdUttarakhand, India
Rens van der burg
Student Technische Bedrijfskunde en Mede-eigenaar RevoltagedKatwijk, South Holland, Netherlands
Yolanda nesmith
Revenue Cycle/Medical Insurance Denials/ Patient Account RepAtlanta, Georgia, United States
Arun kulandairaj
VP at MUFGBridgewater, New Jersey, United States
Ahmad jodhi s.
Marketing and Relationship Officer at BPJS Ketenagakerjaan (BPJamsostek)Jakarta, Indonesia
Georgina serravalle-goodman
Senior Project Manager-IT Bell CanadaBrampton, Ontario, Canada
Charles hlangabeza
Product Compliance and Environment Specialist at Sony PlayStationBristol, England, United Kingdom
Iulia cutova
Senior Architect/Owner la Extrude StudioExtrude Studio
Jose ferreira
Arquitecto/Architect/ArchitektBasel, Basel, Switzerland
...