Ramgopal Krishnakumar

Experience

• 

  HCLTech

  Jul 2004 - Nov 2004

  Technical Support Representative

  My responsibilities included troubleshooting and fixing internet issues for a large Internet based corporation in US over telephone. This was a challenging 24/7 environment.

• 

  Infosys

  Apr 2005 - Mar 2018

  • Activities involve creating Functional Specification document.• Create High Level and Low Level Design document.• Create coding architecture that leverages a resuable framework.• Create generic artifacts for extract, transformation, DQ, CDC and Loading.• Create plan to load simultaneously into Hadoop environment and SQL server.• Follow up with infrastructure teams for the sandbox setup and other necessary access setup.• Provide weekly status updates to the higher management.• Forecast the delivery and ensure the timelines are met. Show less - Works as a Project Manager in a leading bank based out of Atlanta. - Activities involve interaction with business folks to understand requirements and translate them into a requirements document that could be utilized by the development team- Also, act as an SME for the Wholesale Suite of applications providing necessary inputs to the solution architect daily.- Ensure time delivery of projects to meet client needs.- Build relationships and work closely with clients and stakeholders across all functions and all levels.- Also, perform duties as a business analyst in getting requirements and create mapping documents for the developers.- Also, assist in creating design documentation.- Additionally, work on ticketing systems to work on change and release management.- Maintain and forecast accurate staffing needs to ensure contiguous billing. Show less - Worked as a project Manager / Technology Lead for leading bank based out of Atlanta. - Leading and managing a highly challenging environment with providing 24/7 support and performing perfective maintenance.- Handled over 140 applications from onshore with over 15 team members in the team and 30 offshore.- Handled communications with clients and stake holder during outage windows.- Liaison with the Level 1, 2 and 3 teams for effective support execution. - Performing performance tunings and perfective maintenance on existing systems- Optimized long running graphs and eliminating redundant jobs which affect daily and monthly runs- Done migration of existing legacy systems running on Ab Initio 2.13 to 2.15 / 3.1.3- Additionally, dispensed role as an Infrastructure lead, interacting with the ETL admins and various other DBAs to maintain prod environment.- Create automation of ticket reporting, trending and analysis to concentrate on items of interest. Show less - Worked as Senior Software Engineer for a larger private wealth bank based out of New York. - Responsibilities included UAT data loading for testing.- Was involved in the correct and timely receipt of data and loading them into the client database.- Coding graphs for scrubbing and data processing.- Writing JILs in Autosys for effective scheduling of jobs.- Weekly and monthly reporting of job runs status and batch progress to client. - Responsibilities included development, documentation and testing.- Involved in optimizing and improving performance of graphs and ensured timely delivery of data.- Also assisted the production support team during migrations and parallel runs. Show less

  • Technical Project Manager / Architect

    Jul 2017 - Mar 2018

  • Technical Project Manager

    Sept 2016 - Jun 2017

  • Technical Project Manager / Technology Lead

    Jun 2009 - Aug 2016

  • Technology Analyst

    Mar 2009 - May 2009

  • Senior Software Engineer

    Jun 2006 - Feb 2009

  • Software Engineer

    Apr 2005 - May 2006
• 

  Truist

  Mar 2018 - now

  Vice President

  - Financial Crimes technology- AML- Fraud Prevention - CDD- Actimize - eGRC - Archer- Merger planning and execution- Vulnerability and threat remediation- Dynatrace / Splunk Monitoring- Cyber Encryption- DevOps- Agile - Vendor relationship and management- Production support and Optimization