Md. Anik Islam

Experience

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  SkyTech Solutions

  Mar 2016 - Aug 2017

  Customer Relations Executive

  • Maintained client appointments for 5 campaigns (Solar, MCA, Hero Program, Funeral arrangements, Pension Review).• Maintained 500+ cold calls to random people to introduce about the company products.• Trained 30+ new bee’s for MCA & Solar campaign.• Developed 3+ campaign-based cold-calling pitches.• Achieved 130% campaign sales target per month.

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  Custom Call International

  Sept 2017 - Jan 2018

  Team Leader

  • Supervised 15+ team members to generate brand target.• Handled 150+ cold calls for the core development of the Mortgage Refinance campaign.• Maintained 500+ cold calls to random people to introduce the company products.• Developed 3+ campaign-based cold-calling pitches.• Achieved 150%+ campaign sales target per month.

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  Innovative Office Solutions Ltd..

  Aug 2019 - Jan 2020

  Sales Marketing Executive

  • Maintained 10+ team members to achieve company goals.• Visited 200+ regular corporate offices to sell document solution products.• Introduced 10+ tricky sales opportunities to engage the business growth.• Monitored 30+ potential customers & follow-up them to generate business.• Maintained social media presence across all digital media.

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  Getco BPO Ltd.

  Feb 2020 - Aug 2022

  Asst. Team Leader (CRE)

  • Connected with 2+ departments & 3+ groups related to customer support, orders, and processes.• Directed whole team & managed 30K+ sales calls per month.• Improved the organic sales growth of social media platforms.• Compiled customer database of 1,00,000+ people for generating outbound calls.• Prepared monthly operational reports per sales requirements.• Maintained 500+ social media customer supports per month.• Achieved 30% growth through dedicated push selling for Unilever Pureit product. Show less

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  Hussain Creatives

  May 2023 - Nov 2023

  Sr. Business Development Executive

  • Providing 20+ advertising strategies for national & global clients based on social media creatives.• Maintaining 10+ retail professional clients in competitive market areas.• Communicating with different departments to ensure targeted output.• Assuring 100+ email shooting with greetings, invitations, and proposals to get sales development.• Developing 10+ contents for the social media chatbot model. • Achieved 20% brand sales expansion through social media boosting.

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  NicheWeb Studio

  Feb 2024 - now

  Founder & CEO

  • Working as Founder & CEO at NicheWeb Studio & have expertise in Social Media Marketing, Website Development (WordPress, Shopify), and SEO. • Proficient in leveraging diverse skill sets to deliver comprehensive solutions tailored to client needs.• Successfully collaborated with over 12 clients locally and globally, consistently boosting their profits by 3-5 times.• Develop and execute innovative strategies to optimize online presence, enhance website functionality, and drive targeted marketing campaigns.• Passionate about delivering exceptional services and ensuring client satisfaction in today's competitive business landscape. Show less