Marco Benitez

Marco Benitez

Lider HelpDesk/ServiceDesk

Followers of Marco Benitez216 followers
location of Marco BenitezAzcapotzalco, Mexico City, Mexico

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  • Timeline

  • About me

    Digital Product Manager | Product Owner | Scrum Master

  • Education

    • Universidad Nacional Autónoma de México

      2005 - 2010
      Licenciatura Information Technology
  • Experience

    • Elka

      May 2013 - Jan 2015
      Lider HelpDesk/ServiceDesk

      Medición y control de tiempos del área, Medición y mejora del sistema de Tickets, Entrega de reportes, Control de inventarios, Administración de Red e Infraestructura, Levantamiento de requerimientos, Soporte a Equipos Windows y Mac.

    • BlackTrust

      Jun 2015 - now
      • Gerente de productos

        Dec 2023 - now
      • Product Owner

        Oct 2021 - May 2024
      • Product Manager

        Jun 2015 - Feb 2022
  • Licenses & Certifications

    • Scrum Fundamentals Certified

      SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(340 pages)
      Oct 2017
      View certificate certificate
    • Lifelong Learning

      CertiProf
      Feb 2023
      View certificate certificate
    • Six Sigma Yellow Belt

      VMEdu Inc.
      Feb 2018
      View certificate certificate
    • Six Sigma Yellow Belt

      VMEdu Inc.
      Feb 2018
    • Scrum Product Owner Professional Certificate SPOPC

      CertiProf
      May 2022
      View certificate certificate