Agnes Sinka

Agnes Sinka

Columnist

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location of Agnes SinkaGreater Nuremberg Metropolitan Area

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  • Timeline

  • About me

    Identity and Access Manager

  • Education

    • Corvinus University of Budapest

      2003 - 2009
      Master of Science (MSc) Lanscape Architect

      Facultry: Landscape Planning and Regional Development.- GIS: AutoCAD, MapInfo- Environment Protection and EIA- Landscape Planning and Rehabilitation- Landscape and Garden History- Dendrology, Forestry, Watermanagement, Geodesy, Planning of Public Utilities, TourismFocus: Sustainable development and functionality

  • Experience

    • Otthonunk magazine

      Jan 2009 - Jan 2010
      Columnist

      Columnist at the magazine Otthonunk (Our Home) for housing cooperatives andappartmenthouse managers• Creation and edition of articles both in printed and online surfaces• Participation in organisation of exhibitions and conferences• Representing the magazine on international exhibitions• Keep contact to partners, advertisement management• Tools: Adobe InDesign, Photoshop, MS Office Outlook, Excel, Word• Languages: Hungarian-German

    • IT Services Hungary Kft., Member of T-Systems International

      Oct 2010 - Aug 2014

      Lead Change Manager for one of T-Systems biggest customer: Daimler AG (Team Coordination)• Providing worldwide (DE, SK, HU, BR, US) the ticketquality for all changes• Creation of reporing, continual qualitycheck, later handed over to trainee• Participation in all levels of approving process of changes (from representation till approving)• General educations conserning ticket handling and change process based on ITIL• Participation in restructuring of T-Systems approval process• Tools: Service Center Cosima, MS Excels (with macros), Word, PPT, Webex• Languages: German-English عرض أقل

      • Technical Process Specialist / Change Manager

        Apr 2012 - Aug 2014
      • Service Desk Agent

        Oct 2010 - Mar 2012
    • PROJECTS GmbH

      Sept 2014 - Sept 2014
      Translator

      Project job, to translate between DB and LORAM• Verbal and written translation DE-EN-DE• Topic: operation and maintenance of the new grinder trains

  • Licenses & Certifications

    • ITIL Service Operation

      Apr 2013
    • ITIL Foundation

      Nov 2012