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Mustafa Lekishon

Mustafa Lekishon

Front Office Assistant

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location of Mustafa LekishonKenya

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  • Timeline

  • About me

    General Manager at Peponi Hotel Lamu - Kenya

  • Education

    • SMC - Swiss Management College

      2013 - 2015
      Bachelor of Business Administration (BBA) Business Administration and Management, General A

      Activities and Societies: Hotelier Hotelier

    • Google Online

      2020 - 2020
      Certificate Fundamentals of Digital Marketing Distinction

      Activities and Societies: Hotelier Hotelier

    • Tsavo Park Hotel Institute

      2000 - 2001
      Diploma Hotel Administration/Management Distinction

      Activities and Societies: Hotelier

  • Experience

    • Ngulia Lodge by KSHL

      Oct 2001 - Oct 2003
      Front Office Assistant

    • Royal Reserve Beach Resort & Safaris

      Mar 2004 - Jan 2005
      Front Office Assistant

    • Papillon Lagoon Reef by Rex Resorts

      Feb 2005 - Nov 2008

      • Reservations Supervisor and Revenue Management

        May 2006 - Nov 2008

      • Front Office Supervisor

        Feb 2005 - Apr 2006

    • Leisure Lodge beach resort

      Dec 2008 - Oct 2010
      Assistant Reservations Manager

    • Diani Reef Beach Resort & Spa

      Feb 2011 - Oct 2011
      Resort Assistant Manager

    • Amani Tiwi Beach Resort

      Nov 2011 - Feb 2016

      Passionate Hotelier. Incharge of Front Office and Housekeeping daily running operations including Trainings, SOPs formulation and staffing Incharge of Front Office daily operations concluding Reservations Section, SOPs formulation, training and staffing

      • Deputy General Manager

        Nov 2013 - Feb 2016

      • Designate Deputy General Manager

        Jul 2013 - Oct 2013

      • Rooms Division Manager

        Oct 2012 - Jun 2013

      • Front Office Manager

        Nov 2011 - Sept 2012

    • PRIDEINN PARADISE BEACH RESORT, CONVENTION AND SPA

      May 2016 - Sept 2016
      Operations Manager

      Responsibilities:Principal Deputy to the General ManagerDeveloping and Implementing strategies that will ensure a positive experience that exceeds guest’s expectationsWork collaboratively with all department managers to make sure operations are running smoothly in tandem with one anotherAnticipate all guest needs and respond promptly & accordinglyEstablish and maintain standards for staff performance and customer serviceMaintaining full knowledge of all inner working of the hotel, including room rates, hotel policies, specials, availabilities, VIP guests, hotel events and more. Staffing the hotel appropriatelyReviewing employee behavior, appearance and performanceConducting daily meetings to ensure that all departments are in working order Show less

    • PRIDEINN HOTELS AND CONFERENCING - Raphta Unit

      Sept 2016 - Jul 2017
      General Manager

    • PRIDEINN FLAMINGO BEACH RESORT & SPA

      Aug 2017 - Aug 2017
      Operations Manager

    • PRIDEINN HOTELS AND CONFERENCING -Diani Unit

      Sept 2017 - Nov 2018
      General Manager

    • Technical University of Mombasa

      Nov 2018 - Oct 2019
      Hotel Manager

    • Peponi Hotel Lamu

      Nov 2019 - now
      General Manager

  • Licenses & Certifications

    • BBA