Mohamed Anwar , MBA

Experience

• 

  RAMATAN TECHNOLOGY

  Oct 2013 - Jun 2014

  System Administrator Engineer

  Responsible For Troubleshooting and Entire Network.Responsible For Hardware Failure and Troubleshooting.Responsible For System Failure and installation.Responsible For DC and Web Server Administration.

• 

  Abunohaya Group

  Sept 2014 - Nov 2016

  Information Technology Manager

   Oversees the installation, maintenance and configuration of networked information Systems. Trouble shooting services, network security, documenting network problems for future Reference. Familiar with MS Programs, MS Project and Oracle Application  Management and troubleshooting of existing networks and systems. Good knowledge in TCP/IP protocols, VPN, high level in troubleshooting LANs & WANs. Knowledge in switching, routing, IPsec, and security related technologies. Implement network security measures, performance monitoring, and networks access. Good knowledge in administrating windows server 2003, 2008 environment.  Active Directory and Mail client Software ( Microsoft Outlook , Thunderbird )  Provide support for users. عرض أقل

• 

  Jubail Factory

  Jan 2017 - Mar 2018

  Business System Analyst

  Mapped current business and operational processes and offered recommendations for improvement.• Identified workflow bottlenecks and implemented new and improved processes and policies.• Developed metrics to determine inefficiencies and areas for improvement.• Reconciled and reported discrepancies found in records.

• 

  Aramex

  Apr 2018 - now

  • Support execution of all Commercial initiatives within the country, following the direction provided by the Commercial Excellence Function• Ensure that platforms & systems provide the support & flexibility needed by the Commercial & Marketing stakeholders• Administer the design of dashboards to track sales force effectiveness, program efficacy, and ensure the adoption of sales automation tools (salesforce.com)• Examine and analyze reporting from across the country to analyze trends and suggest potential improvements, best practices, and unseen opportunities or risks.• Support the Commercial Excellence Function in Leading a portfolio of initiatives, building consensus and driving the adoption of best practices, capabilities and tools that collectively make Commercial Excellence a differentiating core competency, supporting exceptional customer relationships, driving revenue growth, and the acquisition, development and retention of outstanding sales and talent• Co-ordinate, Participate and Liaise with other regional Commercial teams, sharing best practices, representing and advocating for the country in the context of the overall Aramex strategies• Monitor projects / tasks / initiatives within the country that support opportunity identification and the development of metrics used to measure our success. عرض أقل Lead and manage corporate CRM initiatives and objectives.Evaluate sales processes and perform collaboratively with account managers, GM and Commercial team.Set / Assist in setting sales targets with local management and monitor CMT performance against set targets on GTM, Vertical & Product level.Set / Assist in setting sales bonus parameters with local management and regularly calculate bonus.Conduct continuous and frequent data analysis and study for the station’s commercial performance & Resource allocation.Ensure Customer Data integrity on the system.Manage standardized offers templates and update on CRM when required.Manage campaigns and promotions to increase sales production.Maintain and update annually all standard company library.Compiling sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department. عرض أقل

  • Commercial Excellence Business Partner

    Nov 2020 - now

  • Customer Relations Manager

    Apr 2018 - Nov 2020