Olga Popescu

Experience

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  SC AUTOITALIA SHOWROOM SRL

  Jan 2003 - Jan 2007

  Sales Consultant

  -Prospect and identify sales opportunities ;-Present the products imported by Autoitalia Group;-Leasing simulations, preparing and monitoring the file, until the final approval;-Preparing the cars for delivery( insurance, temporary numbers,Golden Moment festivities)-After Sales activities

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  RBS Romania SA

  Aug 2008 - Aug 2010

  Relationship Manager

  -Prospecting new customers and managing the relationship with existing clients;-Selling activities for various banking products( credit cards, personal loans, mortgage loans, overdrafts and salary accounts, deposits);-Maintaining the communication and relationship with the customers and colleagues at a high level of interaction-Plan and accomplish the individual selling target, as well as the team team target.

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  RBS Romania

  Aug 2009 - May 2013

  Trainer

  -Design, plan and implement training programs for sales ( Banking Products, Systems, Consultative Selling Skills, Coaching support)-Create Design, Implement and delivery of communication and personal development training programs, for all the departments of the company ( Customer Service, Communication skills, Selling on the phone, Business Writing Skills, Assertive Communication, Emotional Intelligence, Change Management);-Coordinate projects for people development, which involves other departments of the bank( Sales, HR, Quality, Marketing).-Coaching and training on the job-Post Training Activities: collecting feedback, assessment and individual reports of the results, proposing some action plans for future progress and obtaining desired outcome. Show less

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  Achieve Global

  Oct 2013 - Jul 2014

  Senior Trainer

  -Delivering training programs, in communication, sales and performance management-Competence development in complex projects, multiple layers, in banking field -Identifying needs, customize and create content and exercises for the specific targeted industries

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  Stand for Development

  Apr 2014 - Jan 2019

  Senior Trainer Consultant

  -Agile People Development Methodology, including training, coaching, sprint set up, sprintevaluation of competencies-Create, Design and develop content on Stress Management for different companies( emotional reactions in stress, techniques for reducing stress effects, mindfulness exercises, healthy leadership and well being)-Upskilling trainers to delivery and facilitating techniques -Delivery of training sessions in order to transfer knowledge, build skills and behaviors required in daily professional activity( Managing Change, Stress and Effort Management, Team Development, Management Communication Process, Coaching, Emotional Intelligence, Sales and Negotiation Skills, Management, Communication, Presentation Skills, Influencing Skills, Customer Service, Conflict Management, Problem Solving and Decision Making)-Assessment sessions on leadership competencies, individual feedback and setting the competence development plan for the candidates-1 to 1 coaching sessions, delivered to the team leaders and managers, in order to sustain their management responsibilities and people development activities-Micro learning projects-Design, create content and customize exercises for various industries( IT&C, BPO, SSC, Automotive, Retail, FMCG, Banking, Pharma, Insurance, Healthcare)-Complete pre and post training activities including: training materials, demos, needs assessment, follow-up activities-Managing entire relationship with clients during the training cycle - from developing a training offer to the final feedback post training/ follow-up session-Coaching and induction activities for new trainers( content, techniques, monitoring and support during their training sessions, plus individual feedback for improvement) Show less

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  GP Strategies Ltd

  Sept 2019 - now

  • France & Europe Account Manager Learning GP Strategies/ HSBC

    Jun 2020 - now

  • Learning and Development Consultant

    Sept 2019 - Jun 2020