Omobolanle Oluyede

Experience

• 

  Zenith Bank Plc

  Mar 2019 - Jan 2020

  Credit Risk Officer/Analyst

  Responsibilities included but not limited to:• Regular review of the bank's top customer’s credit documentation.• Regular reporting to management with respect to loan disbursement • Creation of loan profile for borrowing customers and set-up line of credit on the banks core banking application.• Internal review of loan request to ensure that all condition precedence relating to loan disbursement are met before final draw-down.• Ensure loan disbursement after proper approval and all conditions precedent duly met.• Processing and approval of reference letter.• Fee income optimization via the bank's Loan IQ application Show less

• 

  Guaranty Trust

  Jan 2020 - May 2022

  Digital Product Manager

  Responsibilities included but not limited to:• Employed metrics in measuring customers' behaviour using tools such as Klipfolio dashboard.• Daily monitoring and tracking of key-business related parameters such as revenue, value, volumes and users.• Maintained a monthly dispute settlement that led to improved account reconciliation with aggregators.• Consistent communication of the bank's services and value-added solutions available on USSD to customers.• Ensure all transactions disputes on Airtime and Data on mobile channels are properly resolved within stipulated timelines.• Pushed product growth through data driven campaigns and marketing collaterals.• Responsible for conducting market research and identifying new opportunities• Managed total product performance - focusing on other metrics such as uptime rate Show less

• 

  Ecobank Nigeria

  Jun 2022 - now

  Responsibilities included but not limited to:• Define business strategies, Go-to-Market strategies, and roadmaps for digital channel• Work closely with support vendors so that all online and mobile capabilities are kept operational, competitive and in the best state for onward delivery to our customers.• Closely manage the configuration of the channels and proactively handle version changes and upgrades• Ensure maximized/ optimized revenue from value added services offered through aggregators and third parties• Closely track adoption and user volumes on the channels, as well as success rate with a clearly defined target of 3 seconds per transaction processing time.• Regularly liaise with the internal support teams to ensure maximum uptime across all online and mobile channels.• Provide daily reporting on channel usage, adoption, profitability, as may be required by the Head, Consumer Payments.. • To support the E-processing team in deployment, support, adoption, utilization, and overall lifecycle management of the digital channels. Show less

  • Senior Product Manager (Digital Channel for Small & Medium Scale Businesses)

    Oct 2023 - now

  • Senior Product Manager (Digital Banking Channel)

    Jun 2022 - Nov 2023
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  Ecobank Zimbabwe

  Jun 2023 - Sept 2023

  B2B Product Manager

  - Increased product awareness for bill payment (ZIMRA) to active accounts not utilizing the product through collaboration with marketing via targeted ads and campaign.-Steered the Identification and engagement of newly onboarded clients in Q3 not utilizing product offerings on the bank's corporate channel-Continuous initiation of series of webinars and trainings for newly onboarded clients on how to navigate the corporate channels-Ensure engagement of the various stakeholders on Clients projects and drive delivery along project timelines-Proactively update customers on enhancements or service delays and active follow up of customer feedback on the bank's product Show less