Sean Clark

Experience

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  @Spot Cafe

  May 2010 - Nov 2011

  Lead Barista

  As lead barista at the @Spot Cafe my job included closing the shop at the end of the day and counting down the register. My focus was on the coffee program and I instilled the practices of twice a day flushing the groupheads. I taught barista's to soak the portafilter and basket in cafiza solution each night. I took classes at Counter Culture Coffee Chicago to educate myself and expand my experience as a barista. Other positions included training barista's to "dial in" espresso shots and create micro-foam. Show less

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  Starbucks

  Nov 2011 - Apr 2014

  Serving as Shift Supervisor at this Starbucks location requires great leadership and interpersonal savvy. As the flagship store of Chicago, we are honored as both an evenings and concept store. As a shift supervisor I function as a miniature store manager, running operations in the downstairs typical Starbucks evenings shop and upstairs in the specialized lounge.Roles:-Utilizing my coffee expertise to train staff in coffee knowledge and sparking passion.-Coaching staff to become better employees and people in the process.-Promoting the Starbucks brand.-Handling cash with both expertise and integrity.-Remaining calm in the midst of busyness and difficulty. -Impacting the world through ethical trading and treatment of people. Show less At the Oak-Rush flagship store we serve alcoholic beverages alongside the coffee drinks. We use an automatic Simonelli espresso machine. However, we also use the Semi-automatic Nuova Simonelli Aurellia II with three groups.As a barista at this beautiful flagship store, I have undergone training in the coffee master program. Being both an evenings store and a clover coffee store has enabled me to work with the alcohol menu as well as the Starbucks reserve line of coffee. As a member of the coffee master round-table I have been able to engage in conversations including marketing and the further advancement of our exquisite lines of coffee. Show less As a barista at 444 N. Michigan Ave. I learned the values and standards of Starbucks Coffee Company. My development in the company was aided by the management team, who enabled my continued growth.As one of the highest volume stores in the city of Chicago, I learned the value of composure in the midst of difficulty. Also, the value of teamwork from manager to barista was extremely important to the smooth functionality of this store. At this store I developed skills in:-Cash-handling-Beverage Recipes-Customer Service-Conflict Resolution-Teamwork-Leadership Show less

  • Shift Supervisor

    May 2013 - Apr 2014

  • Barista Trainer

    Jan 2013 - May 2013

  • Barista Trainer

    Nov 2011 - Jan 2013
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  Argo Tea

  Apr 2014 - Oct 2015

  Assistant General Manager
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  Starbucks

  Oct 2015 - Jun 2020

  Shift Supervisor and Trainer

  - Supports new supervisors in promotion transitions- Train and supervise staff members to achieve Starbucks customer service and sales goals- Facilitates POD meetings for new product and staff procedure rollouts

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  Sole Proprietor

  Aug 2019 - now

  Professional Coach

  -Coaches clients through career transitions, major life events, and challenging topics-Supports development of new skills and competencies through resources and practices-Designs customized program around needs of client

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  Son Restoration

  Jun 2020 - now

  Strategic Planning: Collaborate with the executive team to develop and execute comprehensive business development strategies that align with Son Restoration's growth objectives and long-term vision.Market Research: Conduct in-depth market analysis to identify emerging trends, customer preferences, and competitive landscape. Utilize the insights gained to identify potential areas for expansion and diversification of services.Relationship Management: Cultivate and maintain strong relationships with key clients, industry partners, and referral networks to ensure a steady stream of business leads and repeat customers.Proposal Development: Prepare compelling and persuasive proposals, bids, and presentations tailored to meet the unique needs and expectations of potential clients and partners.Sales and Negotiation: Lead negotiations with potential clients to secure contracts and mutually beneficial agreements. Monitor sales performance and identify areas for improvement.Team Collaboration: Collaborate with cross-functional teams, including project managers, designers, and marketing, to ensure seamless execution of projects and excellent customer experiences.Networking and Events: Represent Son Restoration at industry events, trade shows, and networking functions to promote the company's brand and generate new business leads.Financial Analysis: Analyze and evaluate the financial viability of potential projects and partnerships to ensure alignment with the company's financial goals and risk management. Show less -Project Management: Plan, organize, and execute home remodeling projects, ensuring they are completed on time, within budget, and in compliance with quality standards.-Leadership: Supervise and guide a team of contractors, carpenters, plumbers, electricians, and other specialists, fostering a collaborative and positive work environment.-Resource Allocation: Efficiently allocate resources, including labor, materials, and equipment, to maximize productivity and project success.-Quality Assurance: Maintain high-quality standards throughout the remodeling process, conducting regular inspections to ensure workmanship meets company standards and client expectations.-Client Communication: Interact with clients, providing updates, addressing concerns, and ensuring excellent customer satisfaction throughout the project.-Safety Compliance: Promote and enforce safety protocols, ensuring a safe work environment for all team members and subcontractors.-Problem Solving: Identify and resolve project-related issues proactively, making decisions that align with the company's goals and values.-Budget Management: Monitor project expenses, adhering to budget guidelines and seeking cost-effective solutions without compromising on quality.-Training and Development: Mentor and train team members, fostering their professional growth and expertise in home remodeling techniques.-Vendor Management: Collaborate with suppliers, subcontractors, and external partners to procure materials and services necessary for successful project completion. Show less

  • Director of Business Development

    Jan 2021 - now

  • Team Lead

    Jun 2020 - Dec 2020