Mark Joseph Cabelinga

Experience

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  Forecasting and Planning Technologies Inc

  Jan 2007 - Jan 2008

  PowerOLAP Specialist

  Developed forecasting, budgeting and planning templates used by clients using bi-directional and dynamic linking of PowerOLAP and MS Excel with Visual Basic for Application (VBA) as the main programming language. Provided user support as consultant for clients.

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  JOY English

  Jan 2008 - Jan 2009

  IT Support

  Installation and maintenance of JOY English’s hardware and software components e.g. PCs, network devices(router,switch,cabling), softwares(OS,JOY English System). Provided technical support to teachers and operations manager.

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  American Technologies Inc.

  Sept 2009 - Sept 2017

  -Supervises a team of Technical Engineers, schedules work and assist on the troubleshooting.-Takes part in client technical presentation, POC(Proof of Concept), planning, evaluation and issues resolution.-Takes the role of a Pre-sales and Post-sales Engineer as necessary.Defines market requirements that will foster new products or new features to existing products for new and/or existing markets-Provides technical support over the phone, email and by visiting sites. Performs technology assessment in relation to target market and technology differentiation to competition.-Conducts competitive analysis including pricing, product offering, strengths and weaknesses, and market segmentation.-Coordinates with sales teams on customer requirements/feedback with respect to functionality, usability, and quality. Show less -Takes part in client technical presentation, POC(Proof of Concept), planning, evaluation and issues resolution.-Takes the role of a Pre-sales and Post-sales Engineer as necessary.Defines market requirements that will foster new products or new features to existing products for new and/or existing markets-Provides technical support over the phone, email and by visiting sites. Performs technology assessment in relation to target market and technology differentiation to competition.-Conducts competitive analysis including pricing, product offering, strengths and weaknesses, and market segmentation.-Coordinates with sales teams on customer requirements/feedback with respect to functionality, usability, and quality. Show less

  • Technical Head Engineer - Network Optimization and Security Solutions

    Sept 2013 - Sept 2017

  • Product Specialist / Technical Engineer

    Sept 2009 - Sept 2013
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  Jacob Austin Services

  Jan 2014 - Jan 2015

  Independent Consultant

  Jacob Austin Services is a Service Support and Consulting company based in the USA. -Handles Zyxel brand firewall, switches and wireless solutions for a client in the Philippines.

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  IDEMIA

  Sept 2017 - now

  Team Lead(Europe) at FITEC(Financial Institution Technical Excellence Center)

  - Effectively managed a team of developers to implement new or existing products and personalisation services for the customers worldwide, primarily Europe region. - Monitored the performance of team members and worked to increase team morale and motivation. - Provides technical assistance to team members as needed. - Tasked to create and implement process improvement. - Managed projects in collaboration with local technical support worldwide, primarily Europe region. - Implement best practices and alignment on customer product establishment within the BU. - Evaluates/Validates developers output, ensure right first time and on time delivery of projects assigned within the team. Show less