Nasir Aziz Khan

Experience

• 

  Bayer

  Dec 2001 - Feb 2024

  - Windows 2000,2003, 2008 Server,maintenance & daily backups. - Remote/Local network printer maintenance.- Remote PC issue solving such:- OS troubleshooting, o Drivers,o Anti virus, updates & various soft wares etc.• System analyzing,• take routine Backup of Servers by ARCserve andSymantec Backup for Windows Servers • I am also responsible for data and network security and back-up. • Besides this, • I provide services as Help Desk person & training to non technical people inside the organization. Show less Helping to develop a customer service policy for an entire Organization;Managing a team of customer services staff;Handling face-to-face enquirers from customersAchieve desired customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; identifying customer service trends; determining system improvements; implementing change. Show less

  • IT Business Partner

    Dec 2016 - Feb 2024

  • Customer Services Manager

    Jan 2011 - Dec 2016

  • Customer Services Manager

    Jan 2011 - Jan 2016

  • Network Specialist

    Dec 2001 - Jan 2011
• 

  Intelligent Business Systems

  Feb 2024 - now

  COO | Transformative Leadership for Operational Success | Driving Growth Strategies