Mayank Rai

Experience

• 

  Tech Mahindra

  Jan 2015 - Jun 2015

  Intern

  Wrote and executed function test cases for an ERP project. Filled the bugs and followed the bug tracking life cycle using Bugzilla. Performed cross OS and cross Browser testing (Compatibility testing) and performed regression testing.

• 

  YouTube

  Jul 2016 - Aug 2018

  Associate, Trust & Safety

  Responsible for taking decision on videos uploaded and flagged by users from the across world. Re-reviewed the terminated channels, analysed privacy and impersonation cases. Dealt with cases like live stream suicide, rape and threat cases and escalated them to local intelligence.

• 

  Tata Consultancy Services

  Aug 2018 - now

  Stakeholder management (information gathering, requirement analysis, time and effort estimation). Functional testing, product demonstration, GDPR Spock. Taking care of deliverables (on-time, bug-free). Part of sprint planning, updating user stories in Prime (Similar to JIRA). Gap analysis, creating functional requirements in use cases.Collaborating with stakeholder groups across the organization to ensure business and technology alignment. Worked on the application's feed section improvement (Distribution of videos on basis of user's region, interest, age and social trending and content quality etc.) Dealt with all kinds of social media violations (graphic, child abuse, pornography, hate speech, bullying, spam and terrorism promotion etc.) Led a team of 20 people (making weekly roster, assigning work, giving policy updates etc).

  • Business Analyst

    Aug 2020 - now

  • Consultant, Trust & Safety (VMate, Video Sharing Platform)

    Aug 2018 - Jul 2020