Sara Starr

Sara Starr

Scanning and Imaging Specailist

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location of Sara StarrLincoln, Nebraska, United States

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  • Timeline

  • About me

    Events Director and Advancement Associate

  • Education

    • Northwestern College

      2004 - 2006
    • University of Nebraska-Lincoln

      2006 - 2009
      Bachelor's degree ENGLISH LANGUAGE AND LITERATURE/LETTERS
  • Experience

    • Dell Perot System

      Jun 2005 - Mar 2012
      Scanning and Imaging Specailist

      Prior to Nelnet, I spent seven years working at Dell Perot Systems (now NTT Data), focused on warehouse organization, scanning policy information, and documenting processes.

    • Nelnet

      Apr 2012 - Jun 2023

      Creating and facilitating trainings for Document Services, Total and Permanent Disability (TPD) Call Center and Processing, and Consumer Services (Firstmark) Call Center and Processing as well as their new system Velocity; creating and updating job aids, work guides, and program protocols; attending and facilitating meetings; identifying trends and recommending solutions.Other noteworthy items: Skilled in leading nGage, Managing the Moment, Empathy Fatigue, and Mentor Skills; spent time on a motivation committee for teammate engagement. Show less

      • Global Training and Development Supervisor

        Dec 2019 - Jun 2023
      • Facilitation Lead

        Jan 2019 - Nov 2019
      • Training Facilitator

        Mar 2016 - Dec 2018
      • Total and Permanent Disability Team Lead

        Apr 2014 - Feb 2016
      • Document Services Intake Specialist

        Nov 2012 - Mar 2014
      • Document Services Specialist

        Jul 2012 - Oct 2012
      • Document Services Representative

        Apr 2012 - Jun 2012
    • Lincoln Lutheran Middle/High School

      Jun 2023 - now
      Events Director and Advancement Associate
  • Licenses & Certifications