Gajaanuja Megalathan

Experience

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  Scienter Technologies (Pte) Ltd

  Oct 2019 - Jan 2020

  Software Support Engineer

  ● Customer Support: Provide technical support to customers or end-users, assisting them with software-related issues, troubleshooting problems, and resolving queries.● Issue Identification: Investigate and diagnose software issues reported by customers, which may include analyzing error messages, logs, and user feedback● Problem Resolution: Develop and implement solutions to software issues, which may involve coding fixes, configuration changes, or providing step-by-step guidance to users.● Communication: Effectively communicate technical information to non-technical users, providing clear instructions and updates on issue resolution progress.● On-Call Support: Depending on the organization's needs, be available for on-callsupport during weekends or outside regular business hours to address urgent issues. Show less

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  5th Dimension Global

  Feb 2021 - Jan 2022

  Graphic Designer

  As a Graphic Designer, I collaborated closely with assigned clients to align their unique needs with effective design strategies. I adapted designs to fit seamlessly into their content plans and brand guidelines while ensuring timely delivery of all projects. This involved efficient time management and prioritization, ultimately fostering strong client relationships and successful project outcomes.

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  Proitzen

  Aug 2021 - now

  ● Software Development: Write, test, and maintain code for software applications or systems. This includes designing, implementing, and debugging software solutions.● Requirements Analysis: Collaborate with stakeholders to gather and analyze requirements, translating them into technical specifications and software design.● Design: Create software architecture, system components, and detailed technical design documents. Consider scalability, performance, and maintainability during the design phase.● Programming: Write code in programming languages such as Java, following coding standards and best practices.● Testing: Develop and execute test cases to identify and fix software defects. Implement automated testing where applicable.● Quality Assurance: Ensure software quality by conducting code reviews, debugging, and verifying that the software meets the specified requirements. Show less ● Coding and Development: Write, test, and debug code for software applications, following coding standards and best practices. This may involve programming in languages such as Java.● Assisting Senior Engineers: Collaborate with senior engineers and developers to understand project requirements and assist in the implementation of software solutions.● Code Review: Participate in code reviews to learn from experienced team members and contribute to improving code quality.● Testing: Create and execute test cases to identify and report software defects. Assist in the quality assurance process, including manual and automated testing.● Problem Solving: Analyze and troubleshoot software issues, assisting in identifying the root cause and implementing fixes.● Research and Learning: Stay up-to-date with emerging technologies, programming languages, and industry trends. Conduct research to solve technical challenges.● Development Tools: Familiarize yourself with development tools, version controlsystems, and software development methodologies used by the organization. Show less

  • Software Engineer

    Aug 2022 - now

  • Software Engineer

    Aug 2021 - Jul 2022