Nicole Decraene Dreiling ☁

Experience

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  U.S. House of Representatives

  Jun 2011 - Aug 2011

  Internship

  • Attended congressional briefings and summarized findings on military strategies and agricultural issues • Managed constituent issues and provided feedback to the congressman

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  Universidad de Cesar Vallejo

  Feb 2012 - Nov 2012

  Professor Of English

  Taught University English levels 1- 5

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  University of Georgia - Franklin College of Arts and Sciences

  Jan 2013 - Apr 2013

  Study Abroad Program Assistant

  • Developed and implemented over 70 group engagement activities for study abroad participants.• Supported the program in Spain, assuaged student/teacher issues, and acted as a liaison between students, teachers, and parents.

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  Marriott Hotels

  Nov 2013 - Sept 2014

  Guest Relations Supervisor

  • Designed and implemented training for 12 associates on hospitality techniques, company core values, industry software, local area, and safety o Created classroom training, individual training, surveys, and technology training• Developed financial analysis reports, labor forecasts and budgets, relationships with outside vendors, and personal growth plans for international associates• Provided VIP guests food and beverage services, hotel amenities, hotel procedures, and concierge services Show less

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  3D Life Adventures, LLC

  Jan 2014 - Dec 2015

  Founder and Principal Consultant

  • Advised families and individuals relocating internationally on safety, banking, visas, housing, transportation, and cultural differences.• Facilitated and designed leadership, team building, time management, cultural competence, decision making, and budget travel workshops for groups ranging from 8-72 participants in recreational, corporate, and educational settings.

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  Shorter University

  Aug 2015 - Aug 2016

  Graduate Assistant Women's Lacrosse Coach

  • Served as the Recruiting Coordinator, Fundraising Chair, Alumni Relations Manager, and Scout for the Shorter University Women’s Lacrosse Team.• Spearheaded goals and action steps for individual and team improvement

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  Gwinnett County Public Schools

  Aug 2016 - Jul 2017

  Spanish Teacher & Head Varsity Lacrosse Coach

  • Taught Spanish to 152 students of varied levels through creative tactics in small and large group settings • Strategically created and implemented JV and Varsity game schedules, practice plans, and individual/team developmental plans while managing the budget, fundraisers, and booster club initiatives• Integrated various technology solutions in the classroom and on the field to enhance student engagement, participation, and development

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  Bluewolf, an IBM Company

  Oct 2017 - Apr 2019

  Salesforce Configuration & Training

  Delivered strategic configuration of Salesforce Sales Cloud, Service Cloud, and Community Cloud for clients.Responsibilities included:• Led as a Project Manager for Fortune 500 companies using Agile methodology.• Collaborated with end users and product owners to gather requirements, develop solutions, and scope projects up to $1.3 million in budget. • Managed timeline, deliverables, and budget expectations. • Delivered technical configuration of Salesforce administrative processes including process builders, flows, validation rules, security (profiles, permission sets, OWD), workflow rules, custom objects, and reports. • Facilitated Change Management through stakeholder alignment, communications, implementation, and training. • Spearheaded the creation of virtual technical training classes, mock exams, and gamified learning paths for Sales Cloud, Service Cloud, Community Cloud, and Admin certifications to grow the partner certification number by 200%.• Created the advanced Service + Community Cross-Cloud Lab through connecting with practice leaders, gathering example cases, sharing best practices and exhibiting common pain points.• Helped to develop a cultural analysis, culture champions team, and plan for building a sustainable and positive targeted company culture. Show less

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  Deloitte Consulting

  May 2019 - Oct 2019

  Organization Transformation | Salesforce Specialty

  Change Management Lead and Trainer for Salesforce Implementations.

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  Slalom

  Sept 2019 - Jun 2024

  Managed our Atlanta team of 20 individuals across organizational effectiveness capabilities to deliver Change Management, Organizational Design, Learning and Development, Cultural Solutions, and Talent Strategy for our clients. Worked with Executives and C-Suite to empower leadership alignment and design global change management strategies and enablement for fortune 500 companies across industries. Led slalom and client change management teams to design strategy and execute upon enablement activities.Consistently exceeded sales targets of $2 million each year through bringing in $4.5 million to $19.5 million annually of collaborative won sales opportunities for Slalom. Owned and designed Change Management capability solutions internally and externally in contracts and delivery.Designed published thought leadership articles, sales enablement concepts, capability step-by-step toolkits, and gold standard materials for global slalom. Show less

  • Senior Principal - Organizational Effectiveness | Change Management | Technology Adoption

    Jul 2021 - Jun 2024

  • Principal

    Jan 2021 - Jul 2021

  • Solution Architect

    Jul 2020 - Jan 2021

  • Senior Consultant

    Sept 2019 - Jul 2020