John Coleman

Experience

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  Carroll Medical Labs

  Jan 1989 - Jan 1992

  Data Processing Manager

  Software development for a clinical laboratory. Hardware and software procurement, implementation and support. Interfaced custom software to lab equipment and remote printers. Managed a staff of three technical resources.

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  Norrell

  Jan 1992 - Jan 1995

  Progress Programmer

  Lead programmer for BOSS system.

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  Public Health Software Systems

  Jan 1995 - Jan 1998

  Manager of Development

  Software Development for state and local health departments, focused on immunization systems.

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  MindSpring

  Jan 1998 - Jan 1999

  Manager, IT

  Working manager, developed and supported Progress-language Billing and Help Desk software.

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  Amplified.com

  Jan 1999 - Jan 2000

  VP of Development

  Managed software development of software for distribution of digital music. Website development in .NET and SQL Server environment.

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  Gwinnett Medical Center

  Oct 2000 - Mar 2012

  Manager, Technical Services

  Manager, Technical Services:Managed department that supports server infrastructure for hospital system, including support of Windows, Linux, UNIX, Juniper remote access, Exchange, Symantec antivirus, Secure FTP, DSView, Oracle, SQL Server, AD, DHCP, and DNS systems.Manager, Databases and Integration:Managed small department that handled cross-platform and integration technologies, including HL7 interface engines. Provided high-level DBA support for Oracle database and SQL Server databases.Senior Programmer Analyst 2000 – 2003Heavily modified and implemented web application (HTML, JavaScript, Java, WebSpeed) that collected and presented clinical patient information. Administered 70 Gigabyte Progress V 9.1 database in HP-UX environment, with 24x7 usage. Supported system while with the organization. Show less

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  WellStar Health System

  Apr 2012 - Apr 2013

  Manager, Systems and Servers

  Managed department that supports core infrastructure for hospital system, supporting servers (Windows, Linux, Novell and AIX), database servers (SQL Server and Oracle) and storage (EMC DMX, VNX, and Centera), and IT Security Operations (AV, DLP, web filtering, mail filtering, data loss prevention, firewall management, secure email, secure file transport).

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  NCR Corporation

  May 2013 - Dec 2015

  Software/Systems Engineer

  Supported multiple Tier-1 systems by using multiple technologies, including Progress 4GL, Java, Oracle, and UNIX shell scripting. Supported mobile application and BlackBerry Enterprise infrastructure, including support for migration to Android using AirWatch. Met application uptime SLAs consistently above 99.9% by applying ITIL principles, identifying and resolving root causes then monitoring and correcting issues before becoming downtime events. Reduced downtime events by enabling issue monitoring and alerts through development of dashboard, using Nagios and MIB files and integrating with Remedy incident tracking system. Show less

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  Sierra-Cedar

  Jul 2016 - Mar 2017

  Windows Technology Manager

  Management of expert team supporting thousands of servers hosted for dozens of clients in a Managed Services environment, utilizing VMWare. Focuses on SLAs, uptime, and security. Tools included Bit9, Trend, Splunk, AD, PowerShell. Initiatives included AD hardening, CIS Level-1 compliance, and an AWS Cloud-enabled server offering.

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  FinThrive

  Apr 2018 - now

  Information Security Analyst

  Manage the Security Awareness Training program, answer security questionnaires from prospective customers regarding all aspects of our security, contribute to HITRUST and SOC 2 audits, write security policies.