Kumar Chavda

Experience

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  CMS Computers Limited (INDIA)

  Oct 2007 - Jul 2009

  Network Engineer

  ➢ Network L1 and L2 onsite support engineer at Adani Ports and Special Economic Zone Limited➢ Monitor and troubleshooting of Network L1 and L2 level problems➢ Configuration of Network L2 switches, wireless point to point and Wireless access points➢Configuration of VLAN, STP and LACP

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  Adani Ports and SEZ

  Aug 2008 - Dec 2013

  Senior Engineer

  ➢ Network Infrastructure monitoring ,management and maintenance : Monitor, setup, configure, test,Install and maintenance of existing IT infrastructure spread across 50 km,➢ Day to Day Operation support : Technical Support to Support Engineers(18+ engineer) to provide round the clock day to day IT operations support to the business users for real-time online computerized port operations.➢ Network infrastructure designing planning and implementation: New expansion, up gradation, revamping,enhancement, new technology evaluation and rollout.➢ IT Policy, Project and Operation Management : Co-ordinate with Team lead Leads, Core operation and projects teams, Business leads for all the aspects of an IT operations, projects, IT policies, technical standards and methods.➢ Supplier & Vendor management : Negotiating with suppliers, vendors to facilitate fault fixes, AMC/ support Contract renewals.➢ Asset management : Inventory management, hardware refreshment, software up gradation to keep infrastructure updated Show less

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  Blazenet Limited

  Jul 2009 - Mar 2010

  Network Engineer

  ➢ Monitor of real time bandwidth usages, availability and customer connectivity➢ Co-ordination with onsite engineers, and remote support➢ Co-ordination with ISPs and Service partners➢ Installation and extend connectivity to new customer on fiber and wireless

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  CMS INFO SYSTEMS PRIVATE LIMITED

  Mar 2010 - Aug 2010

  Network Administrator - Regional TSG

  ➢ As a regional technological support group member for network responsible to provide network L2 support to all customers in regional and co-ordination with national TSG team➢ Customer visits for service improvement, internal Audit➢ Responsible to train engineers for onsite and offsite support and services➢ Handover takeover activities for new accounts and customers

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  IBM India Private Limited

  Dec 2013 - Jan 2018

  Network Support Specialist

  ➢ Onsite deputed at Adani Ports and Special Economic Zone Limited for Network support and services➢Managing, monitoring and troubleshooting critical devices and network infrastructure for APSEZ –Port sector➢Implementing and up gradation of network devices software and firmware to compliance with best security practices,➢Technical Support to Field Engineers (18+ engineers) by guiding and resolving issues without missing SLAs,➢Supporting round the clock and day to day to critical port operation through IT services to the business users,➢ Managing Network assets of the client using state of the art tools, resolving issues through issue tracker and reporting, Show less

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  APM Terminals Pipavav - India

  Jan 2018 - now

  • Senior Technology Operations

    Sept 2023 - now

  • IT Support Specialist

    Jan 2022 - Sept 2023

  • IT Manager

    Jan 2018 - Dec 2021