Laura Acitelli

Experience

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  Vodafone

  Apr 2001 - Dec 2008

  • Think Tank Vodafone

    Jan 2007 - Dec 2008

  • Team Leader

    Apr 2001 - Apr 2008
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  E.N.T.D.® - Ente Nazionale per la Trasformazione Digitale

  Jun 2019 - now

  The VP of Membership and Volunteer Services is responsible for addressing the needs of the NGO membership, including service delivery, recruiting, and retaining members in accordance with chapter by-laws and policies. The role is also responsible for addressing the needs of volunteers, including recruitment, retention, recognition, and leadership development training and support in accordance with chapter by-laws and policies.Responsibilities• Develop vision, strategy & business plans for membership services.• Develop & execute financial, operational budgets & plans to meet unit business plans.• Develop appropriate membership service delivery objectives, management plans.• Ensure the achievement of performance objectives.• Ensure high-quality internal/external communications, escalations and resolutions.• Develop and promote self-service as a support channel.• Works as a partner with membership development and marketing for new plan activation.• Efficient in retention of existing members, and building relationship with key members.• Integrate voice of the members into product quality, value and ease of joining membership.• Drive members’ advocacy across the organization for support.• Oversee master data and processes to ensure accurate and timely information.• Develop the membership service organizational strategy and talent. Show less Gestione della creazione di nuovi modelli di organizzazione, invertendo l’ordine di alcuni fattori ed utilizzando tecnologie e metodologie etiche, in modo consapevole, inclusivo ed adattivo:Attore: l’UomoMetodologia: dare all’Uomo la libertà di effettuare scelte ed attività che creino un valore percepito e coinvolgimento nell’immediatoProduttività, gratificazioni economiche, personali e professionali saranno solo il fisiologico risultato in un ecosistema, Innovativo, Inclusivo, Interattivo, Comunicativo e Premiante a favore dei “Virtuosi”. Show less

  • Vice President Of Membership

    Jun 2021 - now

  • Senior Member Of Presidential Committee

    Jun 2021 - now

  • Directive Board Member

    Mar 2020 - Jun 2021

  • Digital Strategic Planner

    Jun 2019 - Jun 2021
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  UNBSc - UNIPID Business School

  Jun 2021 - now

  Corporate Learning Specialist EMEA

  Member of the Corporate Learning division of UNIPID Business School