Shaik Faheem

Experience

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  Gravity Consulting Engineers Ltd

  Nov 2013 - Nov 2014

  System Administrator

  • Addressing queries regarding the Information System/ Software and extended onsite support to the clients including maintenance of hardware and software.• Monitoring functioning of equipment/ peripherals and made necessary modifications to ensure system operates in conformance with specifications.• Accountable for Maintenance, Monitoring & Troubleshooting of all types of Computer Hardware, Software related issues, provided various services such as IT Infrastructure Services• Responsible for Antivirus Management/MacAfee End Point Encryption. Managing Compliance & update rate on Desktops Servers and Antivirus Server Product• Efficiently providing administration and troubleshooting for network servers and resolvingconnectivity issues.• Responsible for providing proper installation, integration, and initial operation of the desktop environment to support the business unit needs.• Troubleshooting problems pertaining to performance tuning, network administration andSystem Bugs.• Resolved hardware as well as networking problems of clients, installed servers and established network services. Show less

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  PCS Technology Ltd.

  Nov 2014 - Aug 2015

  Desktop Support Engineer

  • Install software’s of Microsoft Windows Family• Ensuring all software is properly licensed and up to date• OS and application supporting to user and update the patches• Resolved system performance issues and system failures• Profile backup and maintenance• Install and configuration of anti-virus like nod 32 and McAfee• Maintain computer security and anti-virus updates etc• User outlook configuration mail data backup maintenance• Troubleshoot the network printers• Installs and tests computers and related network hardware in a LAN/WAN environment• Carrying out client computer maintenance & Providing IT support to computer users within the office• Monitor and analyze network performance across the organization’s LANs, WANs and wireless deployments• Support Video Conference for all offices in the Wide Area Network• Installation and configuration of Windows 2008 servers• Active Directory planning and management• Group policy configuration and management• Sharing and security maintenance for Active Directory users• Network and server configuration maintenance and management• Configure backup schedule in server as well as manual backup for critical user’s data• Configure and setup Cisco VPN Concentrators and Security appliances for access to vital business applications• Design, setup and configure complex switching environments• Maintain a thorough understanding of Local Area Networking• Assist in the design of multi-server environments including VLAN schemes, DNS, Interface Trunk, Ether-Channel, etc• Responding to inquiries from staff, administrators, service providers and outside vendors to provide technical assistance and support• Troubleshooting malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services• Ensure the stable operation and efficient performance of division networks across the branches• Any other duties as assigned by management Show less

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  AMBC INC

  Aug 2015 - Apr 2016

  Jr Network Admin

  Addressing queries regarding the Information System/ Software and extended onsite support to theclients including maintenance of hardware and software. Monitoring functioning of equipment/ peripherals and made necessary modifications to ensuresystem operates in conformance with specifications. Accountable for Maintenance, Monitoring & Troubleshooting of all types of Computer Hardware,Software related issues, provided various services such as IT Infrastructure Services Responsible for Antivirus Management/MacAfee End Point Encryption. Managing Compliance &update rate on Desktops Servers and Antivirus Server Product Efficiently providing administration and troubleshooting for network servers and resolvingconnectivity issues. Responsible for providing proper installation, integration, and initial operation of the desktopenvironment to support the business unit needs. Troubleshooting problems pertaining to performance tuning, network administration andSystem Bugs. Resolved hardware as well as networking problems of clients, installed servers and establishednetwork services. Show less

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  CompuGain

  Apr 2016 - now

  Senior Infrastructure Engineer @ CompuGain Solutions India Pvt Ltd

  Working as NOC Engineer