Experience

• 

  Saudi industrial gas company

  Jan 1992 - Jan 1999

  System administrator

  -Worked as system Administrator supporting IBM (36) (Mini Computer) System using SSP operating system and RBG programming Language- Installing , Configuring & troubleshooting Windows NT Server & Windows NT Workstation Operating Systems ver. (4.0)- Installing and troubleshooting and upgrading various IBM-PCs compatibles- Supervised Oracle Application (ALFA MISR) (Integrated Financial Program)

• 

  Sahara net

  Jan 2000 - Jan 2002

  Cusotmer service support.

  - Worked as Customer Service representative, working at user support level and quality assurance by following up all incidents .- Working on RODOPI System (CRM)

• 

  Saudi aramco

  Jun 2002 - Sept 2010

  System analyst

  Working with all kind of Network, Server, Desktop Operating Systems, SAP and Mainframe Application problems including the Peripherals and Network Devices such as Scanners, Network printers, Handheld Devices used in the Saudi Aramco Corporate Network Environment.

• 

  Hardware solutions builders co. ltd. (hasoub)

  Jan 2011 - Jan 2014

  Working as head of Service department which is including:• Saudi Aramco General Printers Service Contract (Lexmark)• Dell Support Center (in warranty & Pro-support services)• HP care pack services. - Driving operational improvements, maximizing the value of the asset base while Ensuring a tight control on operational costs. - Responsible for monitoring and Oversee the implementation of operations activities effectively as well as prioritizing the Service Center work flow as needed.- improving standards of performance and quality within the operation

  • IT Service & Operations Manager

    Jan 2011 - Jan 2014

  • IT Service & Operations Manager

    Jan 2011 - Dec 2013
• 

  Prime gate

  Nov 2014 - now

  Regional manager

  Responsble to achieve targeted revenue & overall Operation and business development in the region