Ryan Davidson

Experience

• 

  Hewlett-Packard

  Oct 2011 - Aug 2012

  IT Support

  ITILAsset ManagementRemote Site/office AssistanceWireless Technology & NetworkingPhone SupportCommunicating with Business Managers & ExecsTravel Between SitesProblem Management and Escalation Software Support, Testing & AnalysisHardware SupportRemote Desktop SupportDesktop AnywhereExchange Support & ManagementSCCM DeploymentsForm & Application ProcessingPC Hardware & PeripheralsMobile, Pocket PC & Tablet SupportWindows OS DeploymentsSoftware & Image DeploymentsLevel 1, 2 & 3 IT SupportMAC SupportiPhone & iPad SupportWarehousingDeliver Training to Staff and Peers24/7 on callAdvanced Active Directory & Account ManagementVPN & RSA Support Show less

• 

  Murphy Pipe & Civil

  Aug 2012 - Nov 2012

  IT Support/Engineer

  ITILAsset ManagementRemote Site/office AssistanceWireless Technology & NetworkingPhone SupportCommunicating with Business Managers & ExecsTravel Between SitesProblem Management and Escalation Software Support, Testing & AnalysisHardware SupportRemote Desktop SupportDesktop AnywhereExchange Support & ManagementSCCM DeploymentsForm & Application ProcessingPC Hardware & PeripheralsMobile, Pocket PC & Tablet SupportWindows OS DeploymentsSoftware & Image DeploymentsLevel 1, 2 & 3 IT SupportMAC SupportiPhone & iPad SupportWarehousingDeliver Training to Staff and Peers24/7 on callAdvanced Active Directory & Account ManagementVPN & RSA Support Show less

• 

  Powerlink Queensland

  Jul 2013 - now

  Directed Major Projects Strategy & Systems. Led Major Projects, overseeing systems teams & processes to ensure seamless support & continuous improvement, driving successful project delivery.Spearheaded Digital Engineering Integration. Collaborated with stakeholders, contractors, and vendors to implement and manage systems (infrastructure, document control, BIM/GIS) that aligned with Digital Engineering principles, optimizing project outcomes.Championed Business Transformation. Led change initiatives, influencing senior leaders and achieving business benefits through successful change management.Established Data Governance Framework. Oversaw data management, compliance, and deployment of Major Project solutions across the portfolio, ensuring robust governance.Negotiated & Managed Strategic Partnerships. Led complex consultations, partnerships, and external system work, securing optimal solutions for project success.Delivered High-Impact Project Outputs. Managed teams to develop critical project outputs (3D visualization, reports, dashboards), fostering effective communication and decision-making.Forged Collaborative Stakeholder Relationships. Built and maintained strong relationships with internal and external stakeholders, fostering collaboration for successful project delivery. Show less Spearheaded Digital Engineering Implementation. Managed the implementation of Major Projects & Digital Engineering Systems for seamless project delivery, ensuring robust governance through relevant documentation.Led Project Output Delivery Teams. Managed multiple teams, vendors, and panels to develop critical project outputs (3D visualization, reports, dashboards), streamlining communication and decision-making.Provided Strategic Direction for Major Projects. Offered ongoing strategic guidance and advice on systems and continuous improvement for the Major Projects division.Optimized CopperString Information Management. Oversaw and aligned the Information Management team for the CopperString Project, ensuring BIM/GIS practices and activities maximized project outcomes.Enhanced Technical Data Efficiency (CopperString). Coordinated document, information, and data management functions to significantly improve technical data efficiency and accuracy across Powerlink, particularly for the CopperString Project.Delivered Tailored Systems for CopperString. Collaborated with stakeholders to implement and manage document control, BIM/GIS, and a common data environment specifically designed for the CopperString Project's needs.Established Project Governance Frameworks. Led as the primary liaison for Major Projects' system work, establishing and enforcing governance processes for project-level document and data management. This ensured compliance and optimized workflows within the CopperString Project and beyond. Show less Providing leadership and direction to the Digital Engineering Office team in the design, configuration and maintenance of Powerlink’s Digital Engineering technology environment and associated standards, data and processes to meet service levels.- Leading the Digital Engineering Office to provide ongoing management of Digital Engineering (DE) systems, standards, data and associated processes to meet service levels and ensure successful delivery of Digital Engineering program business outcomes and benefits.- Lead the support of the DE Project phases via involvement in and consultancy on all subject matter relevant to the functions, roles and services provided by the Digital Engineering Office.- Managed stand up of the new team, undertaking a skills gap analysis while designing a new DE-Aligned training plan. Managed development plans of all staff within the DEO team incorporating DE-aligned learning and development relevant to individual roles.- Coordinated the Service Management uplift for all teams in the DE Group, leading the group into a creation of a new DE customer-facing service catalogue and update of Service Definitions.- Managing the documentation of all functional forums ensuring DE alignment and creation of new forums where none previously existed. Lead system coordinators in the renewal of pre-existing forums and identified areas of improvement. Show less Providing leadership and direction to the Digital Engineering Office team in the design, configuration and maintenance of Powerlink’s Digital Engineering technology environment and associated standards, data and processes to meet service levels.- Leading the Digital Engineering Office to provide ongoing management of Digital Engineering (DE) systems, standards, data and associated processes to meet service levels and ensure successful delivery of Digital Engineering program business outcomes and benefits.- Lead the support of the DE Project phases via involvement in and consultancy on all subject matter relevant to the functions, roles and services provided by the Digital Engineering Office.- Managed stand up of the new team, undertaking a skills gap analysis while designing a new DE-Aligned training plan. Managed development plans of all staff within the DEO team incorporating DE-aligned learning and development relevant to individual roles.- Coordinated the Service Management uplift for all teams in the DE Group, leading the group into a creation of a new DE customer-facing service catalogue and update of Service Definitions.- Managing the documentation of all functional forums ensuring DE alignment and creation of new forums where none previously existed. Lead system coordinators in the renewal of pre-existing forums and identified areas of improvement. Show less - Leading, coaching and developing data and systems management staff to facilitate the efficient delivery of world class, fit for purpose data using optimised systems to meet the current and future data requirements of the business.- Managing the coordination and production of fit for purpose data, exercising stewardship over key systems and services within the division and the broader data environment where appropriate.- Leading, participating in and building a collaborative environment in order to develop business plans (Tactical and Operational) encompassing capacity planning to meet group objectives. - Managing internal and external stakeholders to identify opportunities to improve efficiency, develop agility and manage the integration and optimisation of Technical Information Services systems to meet stakeholder requirements. - Leading and demonstrating by example the broader data and information vision and strategy in order to influence change within the key stakeholder base as means of delivering defined outcomes. Show less - Provide end-to-end management of the Powerlink desktop environment comprising of, but not limited to the design, administration, configuration and deployment of client-side Information Systems including SCCM and the Standard Operating Environment (SOE) in order to deliver a robust, reliable computing environment.- Create and distribute approved software packages to the business utilising Adminstudio, inTune and SCCM in accordance with ITIL and best practice service delivery frameworks.- Manage the monthly operating system patching process for supported operating systems in order to ensure alignment with the corporate patching policy, and to ensure optimal system security for the business computing platform.- Manage security technologies to ensure appropriate measures are maintained to protect the IT environment (Application white listing and Privileged access management), and contribute towards reviewing the ASD policy to ensure an optimal balance between performance and IT security is met.- Monitor the performance of ITIL processes to ensure timely response and resolution timeframes are achieved for service requests submitted by the business.- Deliver IT&T based training sessions to ensure suitable knowledge transfer that empowers internal customers to utilise relevant IT&T equipment and systems. - Management of the Business Mobile Device Fleet, its maintenance and security. Show less Leading a team comprised of multiple disciplines ranging from Information and Spatial Analysts to Cartography and Drawing Management Officers. Responsible for the timely provisioning of data, information and services to numerous multimillion dollar projects spanning all stages of the project lifecycle and providing world class reporting and analytics tools to all levels of business.Manage the coordination and production of fit for purpose data, exercise stewardship over key systems and services within the division and broader Powerlink data environment where appropriate.Ensure the integrity and optimise delivery of spatial data management services incorporating the development and testing of application software, data and information analysis, and processes to support the receipt of accurate spatial designs and drawings. Coordinate and maintain a high level of stakeholder participation and maintain effective day to day working relationships with customers through understanding and meeting business requirements and providing professional, reliable and timely service. Show less

  • Project Systems Manager (Major Projects)

    May 2024 - now

  • Information Management Lead - CopperString 2032

    Oct 2023 - May 2024

  • Team Leader Digital Engineering Office

    Nov 2022 - May 2024

  • A/ Team Leader Digital Engineering Office

    Aug 2022 - Nov 2022

  • A/Team Leader Data and System Management

    May 2022 - Nov 2022

  • Technical Services Analyst

    Aug 2021 - Nov 2022

  • A/ Team Leader Information & Services Management

    Jun 2022 - Jul 2022

  • Client Support Analyst

    Jul 2013 - Aug 2021