Emmanuel Sze

Experience

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  Carlton Hotel Singapore

  Apr 2011 - Oct 2011

  Internship Trainee

  Deployed for culinary internship @ Lobby Café operation which serves over 800 guests daily for breakfast, lunch and dinner.

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  Hotel Esperado

  Mar 2014 - Oct 2014

  Management Team

  - Part of the management team in Hotel Esperado, performing daily supervision of hotel job site development.- Advise Hotel Owner on hotel matters such as room amenities, PMS and backbone of hotel management.- Branding and franchising the different hotel property such as Spa & Fitness and Restaurants.- Even part of setting up the future expansion of hotel businesses ex, Golf resort, Service Apartments and Travel & Tour Agency.

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  Gourmet Edition

  Jan 2015 - Mar 2016

  Chef and Management Team

  - Designing of food menu to food operation such as private dining and catering as the role of chef. - And as the role of management, following up on customer enquires e.g sales and complaints. - Also purchase and set up of kitchen operation and office.

• 

  Coo Boutique

  Jul 2016 - Jan 2017

  Guest Relations Officer

  - Forefront of guest relations by ensuring their stay with COO Boutique Hostel remains a unique and memorable experience. - Duties includes check in/ out, reservation (Call, third party agents and corporate groups or students), and preparation of breakfast. Learned from a family-like team that emphasis on high teamwork, guest first attitude and harmony relations yet independently capable of manning the GRO desk to meet every guests’ expectation and needs.

• 

  MYSKINAID

  Nov 2017 - Aug 2018

  Founder

  - A small set-up that focus on the distribution of genuine skincare brands for trouble skin users.- Main role in the procurement of skin care brands, distribution in the Singapore market with key channel like National Skin Centre, and the marketing aspect ranging from blogging, social media ads, and events. - Also, handle the daily operation – basic accounting, invoices, business relation, and administrative tasks.

• 

  Crawfurd Aesthetics

  Nov 2018 - Apr 2019

  Service Support Executive

  - Marketing & Branding Crawfurd Aesthetics as Premium Facial & Aesthetics Centre through Social Media Branding, Digital Advertisement, Website Development (Wix & Wordpress), Brochures & Flyers designing, opening marketing channels like NUS, Vaniday etc.- Procurement & Logistics support from needs recognition to record keeping (10 steps process).- Assist and Coordinate Telemarketing Set-up from procurement to training aspect.- Customer Service like front desk reception, call enquiry, email enquiry.- Administrative and Human Resource Support like WSG, PSG, and Enterprise Grants to Recruitment, Interview and Shortlisting candidates. Show less

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  CSM Academy International

  Jun 2019 - Dec 2019

  Operation and HR Executive
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  Kaplan Higher Education

  Jan 2020 - Jul 2023

  Senior Executive

  - Programme management for Financial courses such as ACCA, CFA, CPAA, SCA, IBF.- Programme management for WSQ and short courses for Adult Learning.- Operation support for Kaplan Schweser Publishing.- Academic and Lecture Management support.

• 

  Institute of Singapore Chartered Accountants (ISCA)

  Aug 2023 - now

  Professional Development Specialist

  - CPD/CPE short course (Accountancy Sector)- Regulatory program (Public Practice Programme)- In-house training- Events and Conferences (ISCA Budget and Tax Conference)