Isha Joshi

Experience

• 

  CMC LTD

  Jun 2013 - Dec 2013

  Java Trainee- Worked on project 'City Search'.Designed a website that provided detailed information of business establishments including, but not limited to hospitals, banks, restaurants, malls and coffee shops around the country.Achieved the desired functionality of the project along with an added feature of allowing the users to post and view classifieds. Android Trainee- Worked on project-‘Theft Check with Google Maps’.Developed a bootable mobile application which aims at tracking the location of a mobile phone on the basis of the SIM card’s SSN number via and also estimate the shortest path between the user location and that of the phone. Also, implemented a special feature of identifying the caller location if that particular part of the application is enabled.

  • Project Trainee

    Jul 2013 - Dec 2013

  • Project Trainee

    Jun 2013 - Nov 2013
• 

  Tata Consultancy Services

  Sept 2014 - Jul 2017

  Software Engineer

  Every brand is sustained through continuous maintenance, support and services. I was associated with the service industry for almost 3 years and was assisting clients achieve their measurable business goals and objectives.Client: Adobe Systems Inc.Project- eCommerce/ Adobe StoreResponsibilities:1. Developed 200+ Process Improvements/ SQL scripts single-handedly to test data transformations taking place in the order processing flow, successful replication of orders to CRM/ECC for revenue recognition as well as to automate redundant work.2. Active contributing team member and part of Project GOOD (Get out of Dallas): Migration of all CXF based on- premise web services (Order Service, Fulfillment Invoice Service, Order Processing Service, Purchase Eligibility Service, Payment Token Service, Payment Request Service, Product Service, Offer service, Cart Service, Checkout Service amongst others) to AWS.3. Represented eCommerce (adobe.com) in Problem Management meetings and proactively created problem records and performed root cause analysis for any major bugs/enhancements in the system or with respect to third-party vendors such as CyberSource, WorldPay, PayPal, Renga, Author, OneSource (Global Tax Engine), JEM, Akamai and others.4. Generated reports on business needs related to product SKUs, payment methods, tax calculation, order volumes, and quarterly revenue generated as well as managed eCommerce dashboards based on Tableau.5. Worked on bug fixes/enhancements/user feature requests/configuration changes as part of every sprint, technical production issues in commerce services as per business requirements and supported financial quarter ends. Show less

• 

  Carnegie Mellon University - Heinz College of Information Systems and Public Policy

  Aug 2017 - Dec 2018

  Graduate Student

  Pursuing Master of Information Systems Management with specialization in IT Strategy and Management.Relevant coursework includes -1. Project Management2. Exploring & Visualizing Data3. Negotiation4. Business Intelligence & Data Mining using SAS5. Statistics for IT Managers6. Distributed Systems7. Database Management8. Object-Oriented Programming using Java9. Business Process Modelling10. Information Security Policy & Management11. Agile methods12. Decision Making under Uncertainty13. Financial Accounting14. Strategy Development15. Principles of Finance16. Economic Analysis17. Managing Disruptive Technologies18. Digital Transformation19. Organizational Design & Implementation Show less

• 

  Carnegie Mellon University - Tepper School of Business

  Mar 2018 - May 2018

  Graduate Teaching Assistant

  Course: Big DataPrimary responsibility was to guide and mentor MBA students in the following ways:1. Approach and address business problems like a data scientist- transform business questions into data puzzles and solve those through acquisition and analysis of data.2. Identify, collect, and analyze big data- use a variety of computational tools such as Tableau, Trifacta, Mongo DB (Atlas & Robo3T) and Excel - to collect, manipulate (wrangle), query, visualize, and analyze data.3. Identify proxies for such data when direct measurements are either unavailable or impractical to acquire.4. Address the challenges of volume, variety, velocity, and veracity (the 4 V’s) when storing,analyzing, and evaluating enormous datasets. Show less

• 

  PayPal

  May 2018 - Aug 2018

  Product Manager Intern

  1. Performed Stakeholder Analysis across different domains in the Information Security sphere, interviewed 25+ customers and gathered requirements for a security compliance and hardening validation tool.2. Developed 50+ epics/parent user-stories and identified 10 potential business use-cases across all the gathered requirements for the ‘Audit & Logging’ sub-track of the Infrastructure Integrity Program- a top priority for the Core Platform & Infrastructure (CPI) team in 2018.3. Conceived of and drove feature prioritization & product development for a proof-of-concept which demonstrated improved ability to check compliance to security standards in the Linux Systems hardening space by 75%.4. Introduced Scrum and led daily meetings of four engineers & PMs. Show less

• 

  A.T. Kearney

  Sept 2018 - Dec 2018

  Student Consultant

  Industry capstone projects1. Video Analytics and Deep Learning Business Model | CMU- A.T. Kearney- Hewlett Packard Enterprise Student lab Worked on the following key deliverables: i. Comprehensive competitive analysis of current video analytics solutions in the market including a list of main players, offerings details, business model/monetization strategy, value propositions, and competitive advantages amongst other factors ii. Gap Analysis of HPE’s current in-house technology capabilities and strategic recommendations based on market trends iii. Go-to-market strategies considering target customer segments, market size, potential competition, and risks/expected challenges 2. H1B Visa Application Success Rate Analysis- R & SAS Enterprise Miner | CMU i. Performed data cleaning and exploratory data analysis on a huge dataset containing 3 million+ records ii. Utilized supervised and unsupervised learning models - Market Basket Analysis (Association rules), Decision Trees, Clustering, Linear & Logistic Regression- to study the effect of different parameters on getting a successful application/ certified working visa in the U.S Show less

• 

  PayPal

  Jan 2019 - Feb 2020

  Technical Product Manager

  1. Develop portfolio growth strategy centered around delivering product offerings- specifically in the Identity & Access Management (Oracle Identity Manager, Just-in-time Access, Analytics), and Data Protection (Data Scanning, Data Loss Prevention) space 2. Create personas, experience flows, and UX wireframes in order to validate early design concepts with customers, internal stakeholders and leadership 3. Work closely with engineering to architect solutions that elevates customer pain points and ensure use of latest technology stack. Lead teams comprising of 15+ engineering, design & marketing professionals (offshore and on-site), drive delivery and implementation of technical product features for five products (20,000+ user base) following the Agile framework 4. Introduced 100+ new features based on data backed customer feedback and diligent market research5. Improved product adoption by 45% through four effective marketing campaigns (average across all products) 6. Collaborate with cross-functional stakeholders to make progress on Key Performance Indicators (KPIs) that support product vision and overall objectives 7. Engage with vendors to negotiate improved pricing, lead times, product quality, and feature delivery 8. Establish shared vision across the InfoSec division by building consensus on priorities leading to a ‘Build vs Buy’ product decision Show less

• 

  Amazon

  Mar 2020 - now

  • Principal Product Manager Tech

    Oct 2024 - now

  • Senior Product Manager Tech

    Jul 2021 - Oct 2024

  • Product Manager Tech

    Mar 2020 - Jul 2021