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Sriram Muthiah

Sriram Muthiah

UX/UI Designer

Followers of Sriram Muthiah495 followers
location of Sriram MuthiahBengaluru, Karnataka, India

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  • Timeline

  • About me

    Central Operations

  • Education

    • Sona College of Technology

      -
      Bachelor of Engineering - BE Electrical, Electronic and Communications Engineering Technology/Technician

    • Aspira Design

      2021 - 2021
      UX/UI Design

    • Sona College of Technology

      2016 - 2020
      Bachelor of Engineering - BE Electrical, Electronics and Communications Engineering

    • Sona College of Technology

      2016 - 2020

  • Experience

    • SARVH

      Nov 2021 - Sept 2022
      UX/UI Designer

    • BYJU'S

      Aug 2022 - Sept 2024
      Central Operations

      Analyzing 2500 lead requests per week based on compliance policies of the company.Allocating 10,000 leads to the sales team per day at BOD and keeping its record in CRM Leadsquared and making reports by EOD.Responding and resolving 100 ad hoc queries and issues per day in the form of mails via Freshdesk and Zendesk ensuring that no queries/requests/tickets breach the SLA - 2 hours.Identifying suspicious and fraudulent activities within the sales team through auditing customers documentation (KYC) and making strategies to stop them. Show less

    • HSBC

      Nov 2024 - now
      Risk Management Analyst

  • Licenses & Certifications