
Ryan Jumamil, PhD

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About me
Senior Program Manager- Careers- Digital GTM @ServiceNow
Education

Portland State University
-Certificate Teaching Adult Learners
Portland State University
2007 - 2011Bachelor’s Degree Sociology, Social Science, and Liberal Studies
University of San Diego School of Leadership and Education Sciences
2018 - 2022Doctor of Philosophy - PhD Leadership
Portland State University
2011 - 2012Master’s Degree Education, Leadership and Policy
Portland State University
2011 - 2012Certificate Student Affairs
University of San Diego School of Leadership and Education Sciences
2018 - 2019Certificate Leadership CoachingThe University of San Diego’s Leadership Coaching Certificate is a comprehensive program that uses proven approaches to prepare established and aspiring coaches with the skills needed to advance their professions.The Leadership Coaching Certificate Program provides students an opportunity to complete the requirements necessary to earn both an international (ICF) and a national (BCC) credential in an emerging field. These credentials acknowledge the high standard of coach training that… Show more The University of San Diego’s Leadership Coaching Certificate is a comprehensive program that uses proven approaches to prepare established and aspiring coaches with the skills needed to advance their professions.The Leadership Coaching Certificate Program provides students an opportunity to complete the requirements necessary to earn both an international (ICF) and a national (BCC) credential in an emerging field. These credentials acknowledge the high standard of coach training that students have received and increase their credibility as high-quality coaches in the field. Show less
Experience

Portland State University
Sept 2007 - Sept 2013I coordinated The Asian Pacific American Students Services (APASS) at PSU; Provided advising, counseling, and other support activities related to the retention and academic success of students;and Assisted the Director with administrative aspects of various programs in the Diversity and Multicultural Student Services office. Additionally, I led outreach activities and the development of brochures and other publications; Informed students of cultural events hosted at Portland State University; and organized the Roots Festival - Day of Multicultural Appreciation. Show less
Program Coordinator, Multicultural Center
Feb 2012 - Sept 2013Graduate Assistant, Diversity and Multicultural Student Services
Feb 2012 - Sept 2012Graduate Assistant, Office of Admissions and Orientation
Jul 2011 - Feb 2012Student Recruitment Team, Office of Admissions and Orientation
Sept 2007 - Jun 2011

University of San Diego School of Leadership and Education Sciences
Sept 2013 - Apr 2022Adjunct InstructorI teach a Student Leadership Practice Experience course designed to provide a structured classroom experience to accompany practical leadership on campus. Through practical and classroom experience, students will focus on applying leadership concepts to practice, engage in reflection, and develop their leadership capabilities. Students will explore and experience collaborative leadership within the Student Support Services program through class discussions. Students will develop and enhance their leadership and mentoring skills using leadership theory and self-awareness activities.Student Learning Outcomes for this course are: 1) Develop greater self-awareness of strengths, abilities, and limitations 2) Gain skills to work effectively in a group setting 3) Enhance competence and confidence to exercise practical and ethical leadership successfully 4) Enhance a sense of community, responsibility, and social actions Show less

University of San Diego
Sept 2013 - Apr 2022As a Program Consultant for TRiO Student Support Services, I provide enrollment strategies to enhance program participant recruitment, retention, and graduation rates--along with achieving organizational effectiveness, improving student outcomes, implementing new technologies, and aligning resources and investments to ensure long-term sustainability. Additionally, I develop the organization's succession plan, which includes management of Tutors, Mentors, Student Leaders, and Faculty members. Lastly, I design training modules that are pertinent to the experiences of first-generation, low-income, and traditionally underrepresented students at USD. The training modules are approved by College Reading and Learning Association (CRLA) utilizing various learning methods such as instructor lead (both synchronous and asynchronous), e-learning, and simulations. Show less TRiO- Student Support Services at the University of San Diego is a federally funded program tasked to holistically support 450+ undergraduate students who identify as first-generation, low-income, underrepresented, and with a documented disability. I recruit, hire, and onboard five professional staff members, 18 mentors, nine student assistants, 12 tutors, and five faculty members during our annual Summer Bridge program. Since I began my role in 2013, I have enhanced the visibility of our program and have increased its budget through university-wide collaborations. I strategically established a partnership with our Associated Students (AS). Through this partnership, I secured an additional $40,000 to host meaningful activities for the 400 students active in the TRIO Student Support Services program. Additionally, I continue to achieve a participant retention rate of 94%—significantly higher than the university’s retention rate of 87%. Show less
Program Consultant
Jan 2022 - Apr 2022Program Director of Student Support Services
Dec 2013 - Apr 2022Retention Specialist, Student Support Services
Sept 2013 - Dec 2013

ServiceNow
Apr 2022 - nowSenior Program Manager- Careers (Digital Go-To-Market)
Licenses & Certifications

Grantsmanship Training Program Certificate
The Grantsmanship CenterMay 2020- View certificate

Developing a Diversity, Inclusion, and Belonging Program
LinkedInFeb 2022 
Measure and Analyse Community Success
MetaFeb 2022- View certificate

Learning Program Management
LinkedInFeb 2022 
Teaching Diverse Learners
Portland State UniversityJan 2019- View certificate

Strategic Human Resources
LinkedInFeb 2022 - View certificate

Recruiting Talent with Social Media
LinkedInFeb 2022 
Certified Leadership Executive Coach
University of San Diego School of Leadership and Education SciencesAug 2019
Student Affairs
Portland State University, College of EducationDec 2012- View certificate

Recruiting Foundations
LinkedInFeb 2022
Languages
- enEnglish
- taTagalog
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