Ghia Borel

Experience

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  Risk Management, Inc. / Risk Management Incorporated Insurance Agency

  May 1986 - Apr 1997

  Marketing Asst/Law Enforcement TV Network Coord/Underwriting Clerk/Sr. Mbr & Billing Clerk/Blood Dri
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  BlueBonnet Administrators

  Apr 1997 - Oct 1997

  Supervisor
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  Rotary Club of Baton Rouge

  Oct 1997 - Jun 2005

  Administrative Assistant
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  Louisiana Community & Technical College System - State of Louisiana

  Jun 2005 - Jan 2006

  Executive Secretary
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  Starmount/AlwaysCare Benefits

  Jan 2006 - Feb 2009

  Account Executive

  - Proven time management skills.- Collaborated with Sales team for outstanding cross-sales and broker relationships. - Exceptional ability in escalation management driving resolutions.- Key personnel for enrollments, and health fairs.- Collaborated with Underwriters, and field for commissions, broker of record changes, acquisitions, plan administration implementation, plan changes, renewals, and website assistance.

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  Capital Area Human Services District - State of Louisiana

  Feb 2009 - Nov 2013

  Social Service Analyst

  - Responsible for financial determinations of client’s ability to pay and gathering of insurance documentation.- Filing for clients Medicaid and insurance through the Health Insurance Marketplace.- Excellent communication methods in direct work with clients with behavioral health issues.- Staff supervision & office management - Responsible for department fleet.- Departmental purchasing - Administrator of external training courses.

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  Wildlife & Fisheries - State of Louisiana

  Nov 2013 - Jan 2017

  Administrative Program Specialist

  - Key participant in issuing the state alligator licensing program.- Main point of contact for alligator nuisance complaints.- Head of Whooping Crane print sales.- Head timekeeper for 6 departments.- Head of purchasing for 6 departments.- Head of Fleet Control for 6 departments. - Assistant for the State Director of Coastal and Non-Game Resources for the State of Louisiana - Safety Floor Manger for the Executive Officers of the Louisiana State Department of Wildlife and Fisheries. Show less

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  Unum

  Jan 2017 - now

  - Provided expert assistance to the field, brokers, and plan administrators with complex claim issues, commissions, enrollments, plan changes, website aid, broker of record changes, and acquisitions.- Key role participation with various internal projects: new data base, served as subject matter expert for agent portal, licensing, transference of business to a new platform, website testing, and conducting job shadowing for possible internal new hires.- Member of Digital Champions Team, Employee Engagement Team, Mental Health First aider, CPR Certified.- Collaborated with IT, Dental & Vision Claims, Underwriting, Customer Service, Sales Team, Brokers, Plan Administrators.- Strong ability to manage escalations from partners to drive resolutions. Show less -Collaborated with the field, brokers, and plan administrators with commissions, enrollments, plan changes, renewals, website aid, broker of record changes, acquisitions, and agent portal.- Key participant in rewrite of disability, life, dental, and vision.- Proven history of increasing broker relationships.- Collaborated with IT, Dental and Vision Claims, Billing, Enrollment, Underwriting, Customer Service, Sales Team, Brokers, and Plan Administrators.- Exceptional ability to manage escalations from partners to drive resolutions. Show less

  • Dental & Vision Field Support Specialist

    Oct 2019 - now

  • Account Relationship Manager

    Jan 2017 - Oct 2019